Windows 10: Cannot reactivate windows after motherboard change.

hello all,


I have Windows 10 pro digital license linked to my account.


I recently changed motherboard of my PC and I am trying to reactivate windows by going to Activation page and using troubleshoot option 'i recently changed hardware' link. but it still cannot reactivate windows giving me error like below:




I was signed in my microsoft account previously and used same account to sign in yet it is showing no devices linked to ms account. if Ms can help me reactivating this copy, i would be grateful to MS.


my pc specs;




ps: i tried get help app, but it told me to call on toll free number. but since I am deaf, I really cannot talk on the phone and i would prefer chat or email support regarding this issue.


thank you in advance.

:)

 

win 10 motherboard change, reactivating windows

Hi Famie,

If you are planning to change your motherboard, you will still be able to activate your Windows 10. In Windows 10 version 1607, there is a feature that you can link your Microsoft account to Windows 10 digital license on your device.
This can help you reactivate Windows using the Activation troubleshooter if you make a significant hardware change later, such as replacing the motherboard.

That being said, we suggest that you follow the steps given on this article
to reactivate your Windows 10 after a hardware change.

Let us know if you need further assistance.

If you think this was useful, do not hesitate to "mark it as an answer" to help those are facing the same problem.

 

Reactivating Windows 10 after changing motherboard

Hi there, I just changed my motherboard and Windows is telling me that I must reactivate it. However when I try to use the troubleshoot, I go to a page where all my devices are listed.... except for the one I'm trying to activate!! Like, what the hell!
I can totally see the device on the website on my account, it's there!!! The troubleshoot doesn't list it, how am I supposed to activate it??

 

Motherboard change unable to reactivate Windows 10 Pro -


I have searched this topic and everything seems to be almost a year old. This is a homebuilt machine circa 2015. It started with an ASUS FM2+ motherboard with an AMD A5600K processor. It was Windows 7 Pro, upgraded to Windows 8.1 Pro then to Windows 10 Pro.
Saturday the motherboard died. An exact replacement could not be located so a Gigabyte card was installed. No changes to the hard drives. Booted the machine and Windows automatically started and then did a "revert" then installed the latest updates. C Drive was in the red so I deleted all of the old install files using Windows Clean-up. Went to reactivate, checked the significant hardware change and entered my MS account information - The computer (none of my computers) were listed and now it is telling me that I have to spend $200 to buy a copy of Windows 10 Pro.
Have not yet called Customer Support as the computer is at home and I work during the day -
I do have a disk image or two that may be a year old -

Suggestions - should I just shell out the $200 and move on

TIA