Windows 10: cannot receive email

Discus and support cannot receive email in Windows 10 Customization to solve the problem; cannot receive emails but can send them.when I send email to my address I get it bounced back with error message550.5.1.1 .Help... Discussion in 'Windows 10 Customization' started by craigmckay, Feb 18, 2019.

  1. cannot receive email

    cannot receive emails but can send them.when I send email to my address I get it bounced back with error message550.5.1.1 .Help

    craigmckay, Feb 18, 2019

  2. not receiving email


    We would like to ask a few questions to better assist you.

    • What is the model of your phone and which version of Windows is currently installed?
    • Were you able to receive emails from your other accounts?
    • Were you able to send emails?
    • What app are you using to access your emails?
    • Are you getting any error messages?
    • What are the troubleshooting steps that you've done so far?

    Cristal Reg, Feb 18, 2019
  3. Edgar Pan Win User
    no email on windows 10

    Hi Rick,

    To further isolate the issue, we may need additional information:

    • Any troubleshooting steps you’ve done so far?
    • Have you made any changes in settings after upgrading to Windows 10?
    • Are you receiving any error messages?

    We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

    Errors sending or receiving email.

    Please get back to us with the status of the issue.

    Edgar Pan, Feb 18, 2019
  4. cannot receive email

    Long delay in receiving email notifications

    I received 4 PM's today and I have yet to receive an email about any of them
    brandonwh64, Feb 18, 2019

cannot receive email

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