Windows 10: Cannot receive emails

Discus and support Cannot receive emails in Windows 10 BSOD Crashes and Debugging to solve the problem; All of a sudden, in the past few days I cannot open my emails on my PC although I can on my phone! I can access the email page and the 'loading' icon... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Keith Jones Ed, Sep 26, 2020.

  1. Cannot receive emails


    All of a sudden, in the past few days I cannot open my emails on my PC although I can on my phone! I can access the email page and the 'loading' icon appears but never opens my new mail which incidentally is btmail. When I try to access sent mail a message appears 'no attachment found' but I can compose and sent mail.


    I have tried with Google UK, Google Chrome and Edge and I have also deleted cache and cookie files. I have also tried system restore but all these things have not solved the problem - what else can I do.


    Please give your answer in simple terms as I am not particularly computer literate.


    Thanks,


    Keith Jones Ed

    :)
     
    Keith Jones Ed, Sep 26, 2020
    #1
  2. Edgar Pan Win User

    no email on windows 10

    Hi Rick,

    To further isolate the issue, we may need additional information:

    • Any troubleshooting steps you’ve done so far?
    • Have you made any changes in settings after upgrading to Windows 10?
    • Are you receiving any error messages?

    We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

    Errors sending or receiving email.

    Please get back to us with the status of the issue.

    Regards.
     
    Edgar Pan, Sep 26, 2020
    #2
  3. not receiving email

    Hi,

    We would like to ask a few questions to better assist you.

    • What is the model of your phone and which version of Windows is currently installed?
    • Were you able to receive emails from your other accounts?
    • Were you able to send emails?
    • What app are you using to access your emails?
    • Are you getting any error messages?
    • What are the troubleshooting steps that you've done so far?

    Regards.
     
    Cristal Reg, Sep 26, 2020
    #3
  4. jarnie Win User

    Cannot receive emails

    Emails received YESTERDAY won't display

    All emails in my IN box are displayed EXCEPT those recieved yesterday (the subheading Yesterday has no emails listed under).
    If I login to my isp's Mail server I can see them.

    If I reorder (sort) all emails by NAME I can find all emails received yesterday but if I then reorder (resort) by DATE the emails received yesterday don't display.

    Any ideas?
    Thanks
    John Windows 7 Office 2010
     
    jarnie, Sep 26, 2020
    #4
Thema:

Cannot receive emails

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