Windows 10: Cannot remove child from family account.

Discus and support Cannot remove child from family account. in Windows 10 Gaming to solve the problem; I have a child under my account that no longer lives with us foster care situation and have no means to contact them or wherever they was moved to.... Discussion in 'Windows 10 Gaming' started by Sherlyn G., Jan 15, 2023.

  1. SHERLYN G.
    Sherlyn G. Win User

    Cannot remove child from family account.


    I have a child under my account that no longer lives with us foster care situation and have no means to contact them or wherever they was moved to. Microsoft support chat was no help after an hour of going back and forth. When I click the three dots and attempt to remove them I get the following error:"You can't remove <removed> from the family groupFamily members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for <removed> can remove this family member. Ask the family organizer who granted <removed> consent to remove

    :)
     
    Sherlyn G., Jan 15, 2023
    #1
  2. DADDYZGIRL
    daddyzgirl Win User

    Unable to remove child account from Family

    I am also having the same issue I am not able to remove the childs account I followed the steps and after doing so I received this message in error (
    Select Manage my child’s profile info, find your child, then select
    Remove consent for this child’s account. Then, try removing this member again).
    I'm completely lost I cant find where im given the option to do so (remove consent)
     
    daddyzgirl, Jan 15, 2023
    #2
  3. AS_1
    AS_1 Win User
    Removing child from family account

    I cannot seem to remove my child's account from my family account even though I have followed the steps. The message that I get is that the organizer needs to remove the child but I am the organizer. How do I proceed?
     
    AS_1, Jan 15, 2023
    #3
Thema:

Cannot remove child from family account.

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