Windows 10: Cannot remove secondary inactive/deleted Microsoft email account from Windows 11 PC...

Discus and support Cannot remove secondary inactive/deleted Microsoft email account from Windows 11 PC... in Windows 10 Software and Apps to solve the problem; I'd like to remove an old businesses email account from my Email & accounts settings pane as the account no longer exists, and a pop-up keeps asking me... Discussion in 'Windows 10 Software and Apps' started by MattJFX, May 25, 2022.

  1. MattJFX Win User

    Cannot remove secondary inactive/deleted Microsoft email account from Windows 11 PC...


    I'd like to remove an old businesses email account from my Email & accounts settings pane as the account no longer exists, and a pop-up keeps asking me to sign in to it which is not possible and is annoying. I have been able to remove another account as it gave me a 'Remove' option below 'Manage', however this account pictured does not. When I choose 'Manage' it prompts me to sign in to the account which again is not possible. Thank you for any and all assistance!

    :)
     
    MattJFX, May 25, 2022
    #1

  2. Deleting Microsoft account

    Hi Gene,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern. However, the prompt might be because as you have mentioned that you have not logged in to the account for long period and we would need some information regarding the issue.



    1. Could you please let us know where exactly you are getting the error message?
    2. Are you using Microsoft or local account to login to Windows?
    3. If Microsoft account, may I know which Microsoft account are you using to login to Windows

    Meanwhile, we would suggest you to follow the steps mentioned below to unlink your Microsoft business account from Gmail Microsoft account (If Microsoft Business account is linked to Gmail account).



    1. Log on to primary
      Microsoft account
      (Gmail).
    2. Go to Your Info > Contact Info.
    3. Click on Manage email address.
    4. Then try removing secondary account.

    If you are trying to remove the account from the device, we would suggest you to refer

    To close your account
    under the section
    To remove an email account
    and To remove an account used by apps and check if it helps.





    Regards.
     
    Manjunath_H, May 25, 2022
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, May 25, 2022
    #3
  4. Brink Win User

    Cannot remove secondary inactive/deleted Microsoft email account from Windows 11 PC...

    Brink, May 25, 2022
    #4
Thema:

Cannot remove secondary inactive/deleted Microsoft email account from Windows 11 PC...

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