Windows 10: Cannot renew password expired

Hello,

I meet a big issue concern about the renewal of passwords on several workstations in Windows 10 Pro (versions 1903 and 1909).

User passwords expire every 90 days. Several users have encountered the same problem when their password expires: when they enter their password on the Windows 10 prompt, they are told the following message:

"The user password must be changed before the first connection"

This message is normal and is displayed each time a password expires. However, when they click "OK" to enter their new password, usually a prompt with two fields to enter and confirm their new password is displayed. However, this is not the case, and only the target with the current password is displayed, without us being able to do anything else.

The screen after entering password :





Any idea about this bug ?

Thanks for your help.

:)

 

Password issue

After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???

 

renew my Nokia music

Hi DarRel09,



Welcome to Nokia Discussions!



For Windows Phone based Lumia device:



When your subscription ends, you can renew it to continue using the Nokia Music service. You need full Nokia Music membership to renew your subscription.

• 
  Select
  
  >
  Nokia Music.
  
• 
  Select settings > renew. If asked, type in your Nokia account username and password.
  
• 
  Type in the code from the voucher.
  

To see where you can buy vouchers to renew your membership, select Where can I buy a voucher from?.



For Symbian device



Assuming that you have a voucher already, follow these steps:



1. Log-in to Nokia Store

2. Select Extend your subscription

3. Select Redeem voucher

4. Enter voucher code



Good luck

 

Expired password, but never had any password??

Hello,

For us to provide you the possible resolution and the accurate information regarding your password expiration issue, answer the following questions:

• When did the issue start?
• Were there any changes made on your computer prior to this concern?
• Which particular account are you trying to recover your password from?
  
• Are you getting any error messages when trying to log in? If you do, a screenshot will be appreciated.
• What troubleshooting steps have you tried so far?

Looking forward to the requested information for us to effectively assist you.