Windows 10: Cannot reset PIN after deleting files in NGC Folder

Discus and support Cannot reset PIN after deleting files in NGC Folder in Windows 10 Performance & Maintenance to solve the problem; My pin stopped working after Windows 10 did an update. I followed instructions read elsewhere to delete contents of my Ngc folder. I went to my account... Discussion in 'Windows 10 Performance & Maintenance' started by ssturner1124, Aug 19, 2016.

  1. Cannot reset PIN after deleting files in NGC Folder


    My pin stopped working after Windows 10 did an update. I followed instructions read elsewhere to delete contents of my Ngc folder. I went to my account setting to create a pin. It asked me for my password to log in. I entered it and then nothing happened.

    Now when I go back to sign-in options for my account and I click create pin the system works for a second and then stops and nothing happens. This is after a fresh reboot. If I try to enter the sign-in options a second time without rebooting the page does not load at all.

    Thank you in advance for your help

    :)
     
    ssturner1124, Aug 19, 2016
    #1
  2. LHuck Win User

    Signing into Windows using a pin

    Ok, I figured out how to navigate to the Ngc file and followed your instructions, however, when I attempt to enter or open the Ngc file I get a window that opens and says "C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc is not accessible.
    The Name of the file cannot be resolved by the system."

    So it will not let me into or open the Ngc file to delete the folders and I still cannot set a pin.

    In addition, when I click on properties of the Ngc file it indicates it contains 0 files and folders.
     
    LHuck, Aug 19, 2016
    #2
  3. DennyMK Win User
    Can't log in with my PIN anymore (code: 0x80070032)

    I remembered that I have an old "Take Ownership" reg file so I used it to take ownership of the NGC folder (wouldn't let me otherwise). After I did that, I was able to enter the folder and delete its content. I was able to create a new PIN and logged in
    without issues. Thanks a bunch Andre Da Costa, you saved my peace of mind Cannot reset PIN after deleting files in NGC Folder :)

     
    DennyMK, Aug 19, 2016
    #3
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Cannot reset PIN after deleting files in NGC Folder

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