Windows 10: Cannot restore quarantined files from a network share.

Discus and support Cannot restore quarantined files from a network share. in AntiVirus, Firewalls and System Security to solve the problem; Hi all, Question I'm using Windows 10 Pro 1909 I have some quarantined files that Windows defender removed from my NAS share, when I was moving... Discussion in 'AntiVirus, Firewalls and System Security' started by RonaldPC, Feb 11, 2020.

  1. RONALDPC
    RonaldPC Win User

    Cannot restore quarantined files from a network share.


    Hi all,


    Question

    I'm using Windows 10 Pro 1909

    I have some quarantined files that Windows defender removed from my NAS share, when I was moving folders. Collection fun/joke files, so not real virus and some old keygens from software that I really own. I see you thinking :

    I see the restore option in Windows Defender, but it does not work. Is it because they are files from a network drive?
    I did make the folder structure the same on the NAS and I disabled Defender real time scan, but no luck.

    Anyone an idea or solution? I see a lot of the same questions with Google Search, but I did not find a real solution so far.


    Thanks,

    Ronald

    :)
     
    RonaldPC, Feb 11, 2020
    #1
  2. WEARENOTAMUSED
    wearenotamused Win User

    How can I get my files restored from Windows Defender quarantine?

    Please read this in its entirety before responding.

    Windows Defender detected some PUAs (potentially unwanted applications) on a remote share and deleted them from it after I made the mistake of trusting my Windows 10 machine with write access. I've tried clicking the Restore button for each of the three
    files in the Quarantined Threats list. When I do, the list entry re-collapses but remains, and the file does not get restored. I've tried turning "Check apps and files" off as suggested

    here    , but it doesn't make any difference.

    How can I either get it to restore my files or get them out of the quarantine location manually to restore them myself?

    Thanks!
     
    wearenotamused, Feb 11, 2020
    #2
  3. PAOLO MAG
    Paolo Mag Win User
    Where to restore quarantined items in Windows 10 creator update?

    Hi,

    As per the description of the issue, you would like to know how to restore files that has been quarantined by Windows Defender. For us to assist you, here's a simple guide on how to see where the quarantined files are located:

    • Open Windows Defender.
    • Go to History tab.
    • In the History tab, check for Quarantined items.
    • Place a check on the file that you want to restore, this should enable
      Allow item      .
    • Press Allow item, this should bring the file back to the original location.

    To check where the files are located, kindly follow the steps listed below:

    • Open Windows Defender.
    • Go to History tab.
    • In the History tab, check for Quarantined items.
    • Click on view details.
    • In the description, it will show you the file path where it is located.

    Let us know if the resolution provided works.
     
    Paolo Mag, Feb 11, 2020
    #3
  4. CRAWDADDY1999
    Crawdaddy1999 Win User

    Cannot restore quarantined files from a network share.

    Windows Defender is missing Restore Button for Quarantined Threats

    It wasn't listed under "Quarantined Threats", but was listed in "See full history" as quarantined. It has been about 2 hours
    and now it is listed under "Quarantined Threats" which now shows the Restore or Delete options. Something must be causing
    a delay in listing the quarantined file under "Quarantined Threats" after they have been found and quarantined by Defender.
     
    Crawdaddy1999, Feb 11, 2020
    #4
Thema:

Cannot restore quarantined files from a network share.

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