cannot save documents / can't fix or work with the new file access

Discus and support cannot save documents / can't fix or work with the new file access in Windows 10 Support to solve the problem; Greetings. First computer was a Commodore 64. Win 10 always has me feeling like a neophyte.... I currently, as of today or yesterday, cannot save any... Discussion in 'Windows 10 Support' started by denno, Aug 8, 2018 at 12:52 PM.

  1. denno Win User

    cannot save documents / can't fix or work with the new file access


    Greetings. First computer was a Commodore 64. Win 10 always has me feeling like a neophyte....

    I currently, as of today or yesterday, cannot save any documents in Open Office.
    Also getting these warnings about file changes blocked---that's a new windows defender thing, right?

    Also I have notices of updates waiting to be installed or downloaded, and no way that I understand to make this happen.

    I have managed to add open office and folderlock to the allowed list on that access/changes business, but I still get the alerts and still cannot save a document.

    I have rebooted.

    Have gone into Windows Defender, per a website or two, but do not see any area to make changes in ransomware protection in Settings (as shown on said websites.)

    The alerts about blocking change/access don't seem to interfere with function; but pretty well non functional if I cannot save files.

    Sorry, I'm sure I am repeating known issues, but I cannot get beyond this. Not feeling smart today!
    Thanks.

    :)
     
  2. Anthony Gal Win User

    Cannot save files in Documents

    Hi,

    There are some factors that we need to consider regarding this issue like an issue with antivirus is not accepting your file in documents. To properly diagnose this issue, we would like to know more about the issue by asking the following questions below:

    • What is the last action taken before this issue happens?
    • Which build of Windows are you running?
    • Are you running third party antivirus?
    • What program are you running to save on your documents?

    We also suggest that you follow the steps provided by
    Billion Debbarma
    on September 19, 2015 in this
    thread
    . This thread is a related issue with your concern and will work on your Windows 10.

    We look forward to your response.
     
  3. Kalpana Shankarappa Win User
    documents access & saving

    Hi Jean,

    Sorry for the delayed reply.

    This may be caused by incorrect permissions on the files.

    You can fix this using these steps:

    • Open the properties of the main user profile folder where the files are located (such as Documents, Pictures, etc).
    • Go to the Security tab and click Advanced.
    • Check the box at the bottom of this window. It is labeled "Replace all child object permissions with inheritable permissions from this object" and then click Ok.
    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Aug 8, 2018 at 12:53 PM
    #3
  4. Krishna Prasobh V Win User

    cannot save documents / can't fix or work with the new file access

    cannot save document to document file.

    Hi Maxine,

    Thank you for posting your query on Microsoft Community.

    I understand that you are unable to save documents. We will assist you to resolve the issue.

    I would appreciate if you could answer few questions to narrow down to the issue.

    • Did you sign in as administrator?
    • Is the issue specific saving the file to this particular folder?
    • What type of file are you trying to save?
    • Did you install any third party security application?
    This issue may arise when the user account that you have logged does not have Administrature previlage.

    I suggest you to follow the steps provided below and check if it helps to resolve the issue.

    1) Press Windows + r and type netplwiz, press Enter.

    2) Check for the Administrator account.

    3) Log Off from your computer and Login through Administrator account.

    4) Again press Windows + r and type netplwiz, press Enter.

    5) Select your Microsoft Account and click on Properties button.

    6) Click on Group Membership tab and check on Administrator.

    7) Log off from your computer and try logging in through Microsoft account.

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Aug 8, 2018 at 12:53 PM
    #4
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cannot save documents / can't fix or work with the new file access

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