Windows 10: Cannot save files after update; How to return

Discus and support Cannot save files after update; How to return in Windows 10 Installation and Upgrade to solve the problem; My machine was forced to an update that has broken it. I can no longer "save as", it simply returns the "file not found" error message. If I try to... Discussion in 'Windows 10 Installation and Upgrade' started by MargaretKopecky, Oct 21, 2019.

  1. Cannot save files after update; How to return


    My machine was forced to an update that has broken it.

    I can no longer "save as", it simply returns the "file not found" error message.

    If I try to "save" an existing file, a message appears that says "Error saving document - General input / output error".

    Ideally, I just want to reverse the update until Microsoft can act together, is there any way to do it?

    Please, how can I undo the absolute mess that Microsoft has created?

    :)
     
    MargaretKopecky, Oct 21, 2019
    #1
  2. Tatty_One Win User

    Saves log files ?

    You can either read the files in Windows or my preferred method is.....

    Download CCcleaner from here...........

    CCleaner Professional | Try the world’s most trusted PC cleaner, free!

    You can then run cleaner, you will see the log files listed, then if you right click you can save as a text file and then have a read. You may also get an "error reporting" log listed seperatly.
     
    Tatty_One, Oct 21, 2019
    #2
  3. Jerry8A Win User
    Recent (Save Files) - Change Default Settings to OneDrive


    Hello -
    Thanks for the return. Before I undertake changing the Registry, I have a question.
    The steps in my Registry, for my version of Windows 10, were a bit different, but I think I eventually got to the right spot.
    The last step is to change the number of places you want to list in Recent Places. In my case, the default Max Display listed 50 as the number. So, if I were to change that number, how do I know the Save As page will be one of those places? Or, a similar question, will this registry change delete the tab Recent from my Save As page? This is what I would like to happen.
    When I received my computer in Nov. 2016, the Recent tab was not listed in the Save As page. Something caused it to be added over time. Which brings me to this second question. Would there be any benefit in deleting the changed registry listing and reverting back to the default listing? See attachment.
    Jerry
     
    Jerry8A, Oct 21, 2019
    #3
  4. Cannot save files after update; How to return

    Saving a file to a folder

    Hi Dean,

    Welcome to Microsoft Community and we appreciate your interest in Windows 10.

    I will definitely assist you

    It would be grateful if you could provide us few questions answer to understand the issue better and to provide you better assistance.


    • How are you accessing emails through web browser or through a mail client (mail app, outlook 2010/2013)?

    • Are you trying to save the email attached file? Please elaborate.
    If you are using Outlook email, let’s try simple steps and check if it helps. Try the below steps provided.

    Step 1.

    If you want to save only the attached file from the email, try the below step.


    • Right click on the attached file and click on Save as.

    • Now select a folder location where you want to save the attached file.
    Step 2.

    If you want to save the file along with the email try the below steps provided.


    • Open the mail you want to save and click on File on the top of the right side.

    • Click on Save As and select a folder location where you want to save the email.
    Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.
     
    Billion Debbarma, Oct 21, 2019
    #4
Thema:

Cannot save files after update; How to return

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