Windows 10: cannot save word files after 1809 update

Discus and support cannot save word files after 1809 update in Windows 10 Installation and Upgrade to solve the problem; my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013... Any ideas what i can do? Thanks... Discussion in 'Windows 10 Installation and Upgrade' started by dk_is, Oct 3, 2018.

  1. dk_is Win User

    cannot save word files after 1809 update


    my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013...

    Any ideas what i can do?

    Thanks

    :)
     
    dk_is, Oct 3, 2018
    #1
  2. Tatty_One Win User

    Saves log files ?

    You can either read the files in Windows or my preferred method is.....

    Download CCcleaner from here...........

    http://www.piriform.com/ccleaner

    You can then run cleaner, you will see the log files listed, then if you right click you can save as a text file and then have a read. You may also get an "error reporting" log listed seperatly.
     
    Tatty_One, Oct 3, 2018
    #2
  3. meebers Win User
    Word 2016 crashes on save/save as


    When I do a save as or save, MS Word 2016, Version 1704 Build 8067.2157 becomes non responsive. No matter what the destination is, usually documents, it just crashes. Task manager to get out of it. Searched for problem on the internet, tried most if not all of the suggestions same result. Tried the Office repair, same problem. Appreciate any suggestions.

    UPDATE: Now all programs in office have the same "save to" crash.*Sleepy
     
    meebers, Oct 3, 2018
    #3
  4. cannot save word files after 1809 update

    Save files after Windows 10 upgrade

    Hi Marshall,

    Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to follow the below steps to give permission for entire system, so that you can save the files in word or excel.

    • Right click on the folder and click on properties.
    • Click on security tab and select the group\user name.
    • Click on edit option and check the option full control.
    • Click on apply and then on ok button.
    Now you can try saving the file in word or excel and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Oct 3, 2018
    #4
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cannot save word files after 1809 update

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