Windows 10: Cannot securely connect to this page

Discus and support Cannot securely connect to this page in Windows 10 Network and Sharing to solve the problem; hello, all of a sudden i got a 'cannot securely connect to this page This might be because the site uses outdated or unsafe TLS security settings. If... Discussion in 'Windows 10 Network and Sharing' started by karlcompton, Aug 11, 2019.

  1. Cannot securely connect to this page


    hello, all of a sudden i got a 'cannot securely connect to this page This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner' message when using the internet i tried researching it and I've done the following

    checked time/date

    made sure the sl/tl boxes are ticked in internet options

    restarted my router

    cleared cookies/cache/browsing history

    i'm not the most tech savvy so not sure what else to do.

    most websites i try to access are fine. it's my social media sites that are the problem twitter/Facebook/Instagram. I've tried edge/chrome and opera browsers and all seem to be the same. my internet WIFI for my phone is also the same but when i turn on my mobile phone provider network, there is no problem and i can access these sites but when i turn my wifi back on. it goes back to not working. can anyone please help me. thanks

    :)
     
    karlcompton, Aug 11, 2019
    #1

  2. Cannot securely connect to this page

    Hi MHeff,



    This issue is quite unclear and incomplete to be understood by our readers.
    It is too broad for us to distinguish the main reason why you are having challenges/concerns with connecting to a web page. To have a better understanding of your concerns, we'd like to ask you some questions:

    • What is the website you're trying to connect?
    • Have you visited this website before?
    • What is the web browser you're using?
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages?


    In addition, you can read our forum guidelines here:
    Suggestions for asking a question on help forums
    to help you phrase and compose your concerns in complete detail here in our community. In this way, the readers will get enough information that will lead them to provide you accurate resolutions.



    Your response will be much appreciated.
     
    Johann Eva, Aug 11, 2019
    #2
  3. curatia Win User
    Microsoft Edge TLS Security


    After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

    For those who prefer not to click links the steps are simple:

    1. Click in the Cortana search bar next to the Win 10 Start button

    2. Type internet options

    3. Select internet options (control panel) from the list

    4. Click on the advanced tab

    5. Scroll down to the security section

    6. Make sure the following are all clicked:
    Use SSL 3.0
    Use TLS 1.0
    Use TLS 1.1
    Use TLS 1.2

    7. Click apply

    8. Refresh the page that was giving the error and it should now connect.

    Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.
     
    curatia, Aug 11, 2019
    #3
  4. Cannot securely connect to this page

    can't connect securely to this page

    Thank you for the prompt response. This might be an indication of an SSL Certificate issue. Let's troubleshoot the said issue by performing the steps below:

    1. Type internet options in the search bar and select the best match.
    2. Click the Advanced tab.
    3. Scroll down to the Security section.
    4. Make sure that the following options are all selected:
      • Use SSL 3.0
      • Use TLS 1.0
      • Use TLS 1.1
      • Use TLS 1.2
    5. Click Apply.
    6. Refresh the page that was giving the error and check if the error persists.

    Update me on the outcome.

    Regards.
     
    Melchizedek Qui, Aug 11, 2019
    #4
Thema:

Cannot securely connect to this page

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