Windows 10: Cannot See iPhone in File Explorer

Discus and support Cannot See iPhone in File Explorer in Windows 10 Drivers and Hardware to solve the problem; Hi. How can find a driver that allows me to see my iPhone in File Explorer? Device hardware ID's... USB\VID_05AC&PID_12A8&REV_0601&MI_00... Discussion in 'Windows 10 Drivers and Hardware' started by rexnewman, Nov 27, 2018.

  1. rexnewman Win User

    Cannot See iPhone in File Explorer


    Hi. How can find a driver that allows me to see my iPhone in File Explorer?

    Device hardware ID's...
    USB\VID_05AC&PID_12A8&REV_0601&MI_00
    USB\VID_05AC&PID_12A8&MI_00

    Recently I upgraded the storage on my PC. I have a fresh install of Windows 10, with no third-party security software running. Before the reinstall, the iPhone appeared in File Explorer. Using the same cable, I can see the iPhone in File Explorer on another Windows 10 PC.

    I did not want to use iTunes, but I installed it anyway for troubleshooting. When connecting the iPhone, iTunes opens, and sees the phone.

    The iPhone shows up as "Apple Mobile Device USB Composite Device" in Control Panel, Hardware, Devices. In Device Manager, "Apple Mobile Device" shows up under USB devices, but under "Other Devices" there is an "iPhone" entry with a yellow "!". (I got the above hardware ID's from this "Other Device".)

    So far I've tried uninstalling Apple devices in Device Manager, rebooting, and updating the driver, pointing to the path "%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers," but the "Other Devices" iPhone still has a yellow "!" and I don't see the device in File Explorer.

    I've looked at a lot of support threads and followed a lot of leads, but so far nothing worked. Any ideas would be appreciated. Thanks!

    :)
     
    rexnewman, Nov 27, 2018
    #1
  2. cheukyung Win User

    MOV Video File from iPhone 7 cannot be found in Win 10


    I have the following equipment:
    • iphone 7 (iOS version 10.2.1; storage: 256GB)
    • notebook A (Windows 10 Home, with sufficient harddisk storage)
    • notebook B (Windows 10 Home, with sufficient harddisk storage)
    The iphone contains some image and video files including one .MOV file with size 4.6GB.

    1. When I connect the iphone to notebook A by USB cord, in windows explorer all the files can be viewed except the .MOV file (as if it does not exist).
    2. When I connect the iphone to notebook B by USB cord, in windows explorer all the files including the .MOV file can be viewed.
    My question is: Why can't the file be shown in Windows sometimes? Any setting in Windows 10 may have impact on this?
    Thanks!
     
    cheukyung, Nov 27, 2018
    #2
  3. IPhone doesn't appear in file explorer in win 10

    Windows+E does not list my iPhone.

    My iPhone is connected to my HP computer by USB cable - but File Explorer doesn't recognise the iPhone connection.

    This means I cannot transfer photos from the phone to the computer.

    How do I proceed?
     
    NEVILLETHOMAS, Nov 27, 2018
    #3
  4. Ralph Sta Win User

    Cannot See iPhone in File Explorer

    File explorer icon from taskbar dissappears while working on it

    Hi,

    To assist you with your concern, we suggest you pin the File Explorer from the Start Menu by following these steps:

    • Click the Start Menu.
    • Right-click File Explorer.
    • Choose Pin to taskbar.

    If you need further assistance, feel free to reply to this post.
     
    Ralph Sta, Nov 27, 2018
    #4
Thema:

Cannot See iPhone in File Explorer

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