Windows 10: Cannot send or receive emails in Windows 10

Discus and support Cannot send or receive emails in Windows 10 in Windows 10 Software and Apps to solve the problem; I thought maybe I had too many large files so I deleted things I did not need. Had not received email since Jan 3, but then about 23 emails came in.... Discussion in 'Windows 10 Software and Apps' started by charlotteDriggers, Jan 15, 2020.

  1. Cannot send or receive emails in Windows 10


    I thought maybe I had too many large files so I deleted things I did not need. Had not received email since Jan 3, but then about 23 emails came in. So I thought things were getting repaired, but I could still not send any gmail. I receive and send gmail fine on my phone, but not my laptop.


    I read various things telling me how to repair the issue but I could not locate the specific items to make the correction. I use the Chrome browser.


    Any help?


    Charlotte



    ***Modified title from: Cannot Send or Receive gmail in Windows 10 that was updated from Windows 8.1***

    :)
     
    charlotteDriggers, Jan 15, 2020
    #1
  2. Edgar Pan Win User

    no email on windows 10

    Hi Rick,

    To further isolate the issue, we may need additional information:

    • Any troubleshooting steps you’ve done so far?
    • Have you made any changes in settings after upgrading to Windows 10?
    • Are you receiving any error messages?

    We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

    Errors sending or receiving email.

    Please get back to us with the status of the issue.

    Regards.
     
    Edgar Pan, Jan 15, 2020
    #2
  3. OUTLOOK 365 does not send or receive emails


    I installed Win 10 today and everything works so far. Except Outlook 365. I open it and go to send and receive email but I get the following error: :error 0x800cc1a Your server does not support the encryption type you have specified. try changing the encryption method. Contact your ISP for assistance". I contacted them and they had no idea why nor had any other trouble calls with the win 10 install. I have accomplished one time the SFC/scannow with negative results. any help would be appreciated

    **SOLVED** After much research, I found that the ports assigned for incoming were set at 995, which the default for email is port 110. steps to solve were opening outlook, 1. clicking on file tab, 2. in info tab select account and social network settings, 3. select account settings, 4. select current email profile, 5. select change, 6. select more settings bottom right in window, 7. select the advanced tab (internet email settings), 8. select port 110 as incoming or select default tab, 9. close all and restart, open outlook and click send receive button and mail showed be receive and send.
     
    hockeypuck, Jan 15, 2020
    #3
  4. Jomel Ber Win User

    Cannot send or receive emails in Windows 10

    Default email won't send or receive emails on Windows 10

    Hi William,

    To properly address this concern, I would like to gather more information. Kindly answer the following questions below:

    • Are you using Outlook.com, Outlook application, or the Mail app for Windows 10?
    • What type of email account are you using? (POP, IMAP or Exchange)

    You can visit these articles for steps and suggestions on how to fix email sync issues in Outlook.com and Outlook application:


    To notify us and have us get back to you, simply reply to this post.
     
    Jomel Ber, Jan 15, 2020
    #4
Thema:

Cannot send or receive emails in Windows 10

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