Windows 10: Cannot sign in to Windows 10 with Office 365 account

I have a small domain/ tenacy with 5 users. We all have Windows 10 pro and Office 365 accounts.2 of the 5 accounts, can use office 365 accounts to sign and 3 cannot.ACCOUNTS THAT ALLOW OFFICE ACCOUNT TO LOG IN WINDOWS 10james@**** - This has a personal account and work accountprojects@**** – This only a work account ACCOUNTS THAT DO NOTdirectors@**** – This only a work accountjohn@**** – This only a work accountSara@**** – This only a work accountOf the 2 which work - one has a personal microsoft account and the other does not - neither have any admin privileges.All fiv

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Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office Hub: 365 Account

Hi there,

having issues in the office hub when trying to sign into my office 365 account. OneDrive and OneNote are working fine with the same account details.

when I sign in, it just says that an error was encountered and I'm taken back to the logon screen.

I can sign in fine from my pc in office and the office.com website works fine with my live account.

Any suggestions?

Thanks in advance.

 

Office 365 on Continuum

The following steps worked for me (don't ask me how or why ):

• Click any office app on windows phone.
• In the screen, it shows New, Browse & recent files. It also shows my name/account at the top-right.
• Clicking on you name/account at top-right shows 2 accounts associated with this application.
  • Personal Account
  • Official Account
• Clicking on any of these accounts, only gives an option to sign-out.
• Since Microsoft Support technical team suggested that I reset my device. I did not want to reinstall all the apps, take backups & then reconfigure all of these again after the reset, unless it was the only option left.
• With no better option, I clicked sign-out on both the accounts listed in step 4 above. I then signed in with my official account. I was able to create new Office documents now.
• I logged-in to my other personal account also now. My office app still worked & allows me to access onedrive associated with both my personal & business accounts.

I was facing the same issues & even had multiple calls with Microsoft Support & waiting for a resolution.

Going through the above thread, I realized that multiple Microsoft accounts (personal & office) are associated with these apps. When I signed out of both these accounts from within the app & signed back in, I was able to edit using the office apps.

Hope this helps!