Windows 10: Cannot sign in with Microsoft account on my laptop -- password incorrect

Discus and support Cannot sign in with Microsoft account on my laptop -- password incorrect in Windows Hello & Lockscreen to solve the problem; For the last couple of weeks I have been having the following issue: Whenever I try to sign in to my laptop (with my MS account) it says 'password... Discussion in 'Windows Hello & Lockscreen' started by Elke93, Mar 20, 2019.

  1. Elke93 Win User

    Cannot sign in with Microsoft account on my laptop -- password incorrect


    For the last couple of weeks I have been having the following issue:

    Whenever I try to sign in to my laptop (with my MS account) it says 'password incorrect'.

    I am 100% sure the password is correct and I have changed it already 2 times on my MS account to try and resolve the issue. I cannot select any other accounts or sign in options (such as PIN) either. The laptop I am trying to sign in to does show up in my devices in my MS account, but still even after a password change, no luck. The OS build is: 10.0.17134.471.


    Please help me out because I have not been able to use my laptop for a couple of weeks now!

    :)
     
    Elke93, Mar 20, 2019
    #1

  2. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Mar 20, 2019
    #2
  3. Microsoft Account Password Incorrect!

    Thanks for your reply.

    Like I said in the post before, I did not set up two-step verification. After the hard reset, when the account did not sync due to 'incorrect password', I tried to set it up and then accessed the MS Account with the app password but it still declared the
    password incorrect. I immediately turned off two-step.

    Need help,

    Sucharita.
     
    Sucharita De, Mar 20, 2019
    #3
  4. Cannot sign in with Microsoft account on my laptop -- password incorrect

    Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Mar 20, 2019
    #4
Thema:

Cannot sign in with Microsoft account on my laptop -- password incorrect

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