Windows 10: Cannot sign into Minecraft W10 edition

I have not been able to sign into my Minecraft account, Windows 10 edition. It gives error code: -9.I am able to access my Minecraft account from my Switch and XB One. I tried uninstalling and reinstalling, to no avail. I also signed out of all other devices. Any help would be appreciated!

:)

 

Minecraft Win10 Edition

Hi Griffin,

If you have the previous version of Minecraft, you may download its latest version for free. Click this

link to download the game.

You'll be asked to enter a game code. If you don't have the code, kindly perform the following steps:

• Sign in with your Mojang account.
• Under Minecraft: Windows 10 Edition, select the link to request a code. The Windows 10 Store will open.
  
  Note: You'll need to sign in to or create a Microsoft account. If you sign in, use the Microsoft account you use to sign in to your Xbox account.
• If you're running Windows 10, you'll be able to download the game right after redeeming your code. If you're running an earlier operating system, you'll need to come back to the Windows Store once you're running Windows 10.
  

Keep us posted with the progress. We'd be glad to further assist you.

 

Minecraft Windows 10 Edition Sounds

• Are you getting any error messages?

No, I have haven't received any messages

• Do you have the physical copy or the digital version of the game?

I don't know exactly what you mean by this but I don't play pocket edition which is also connected to my Xbox account that might be the problem, since pe, and W10 edition are cross platform.

• Have you made any changes on the device prior to this issue?

Yes, I tried installing resources pack and (sound packs external) to see if this would change the problem while playing on W10 but i still had the same problem,side note the reason why i did this is because in the PE there is this sound pack aviable to
download while on W10 edition there is not.

• Is this issue happening to other games as well?

Yes and No on Minecraft PE i had this problem but gladly there is a sound pack aviable for download but not and Windows 10 edition, but regarding any pc game and no i have not had this problem in any PC game such as the "original" Minecraft and many other
steam games and Microsoft games.

 

Minecraft Windows 10 Edition Instillation

Hi,

Issues with downloading a game on Windows Store may occur if you are signed in to an incorrect account. To verify if you are signed in to the account that you used to purchase Minecraft Windows 10 Edition, sign in to the

Microsoft billing page and check if the game is listed under Order history.

If the game is on the list, go back to Windows Store and refresh your profile by signing out and signing in again. Here's how:

• Launch Windows Store and click on the account icon
  
  
  .
• Select your profile.
• Click on your Microsoft account and click Sign out.
• To sign in to your profile, click on the account icon again and add your email address.
• Check if you can download Minecraft: Windows 10 Edition.

You can also reset Windows Store to clear the Store cache by following the steps below:

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin).   
• Type wsreset.exe, and then hit Enter.   

Feel free to contact us anytime if you need further assistance.