Windows 10: Cannot start Steam Client Service in Regular Mode

Discus and support Cannot start Steam Client Service in Regular Mode in Windows 10 Software and Apps to solve the problem; I cannot start Steam Client Service in regular mode. I can start Steam Client service in Safe Mode + with Networking, but then all the other services... Discussion in 'Windows 10 Software and Apps' started by BenjaminLiu1992, May 23, 2019.

  1. Cannot start Steam Client Service in Regular Mode


    I cannot start Steam Client Service in regular mode.


    I can start Steam Client service in Safe Mode + with Networking, but then all the other services (graphics card driver etc.) are not started which means I cannot really play any games.



    Here's the DMP of the crash:


    _____

    Microsoft (R) Windows Debugger Version 10.0.18869.1002 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Program Files (x86)\Steam\dumps\crash_steam.exe_20190523101819_4.dmp]
    User Mini Dump File: Only registers, stack and portions of memory are available

    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Version 17134 MP (8 procs) Free x86 compatible
    Product: WinNt, suite: SingleUserTS Personal
    17134.1.x86fre.rs4_release.180410-1804
    Machine Name:
    Debug session time: Thu May 23 10:18:19.000 2019 (UTC - 7:00)
    System Uptime: not available
    Process Uptime: 0 days 0:00:05.000
    ................................................................
    .............................................
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (ff8.3330): Illegal instruction - code c000001d (first/second chance not available)
    For analysis of this file, run
    !analyze -v
    eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000002 edi=00000002
    eip=7733ae8c esp=0734e00c ebp=0734e19c iopl=0 nv up ei pl nz na pe nc
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200206
    ntdll!NtWaitForMultipleObjects+0xc:
    7733ae8c c21400 ret 14h
    0:012> !analyze -v
    *******************************************************************************
    * *
    * Exception Analysis *
    * *
    *******************************************************************************


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 3

    Key : Analysis.Elapsed.Sec
    Value: 105

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 177

    Key : Timeline.Process.Start.DeltaSec
    Value: 5


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1

    Timeline: !analyze.Start
    Name: <blank>
    Time: 2019-05-23T18:47:15.469Z
    Diff: 5336469 mSec

    Timeline: Dump.Current
    Name: <blank>
    Time: 2019-05-23T17:18:19.0Z
    Diff: 0 mSec

    Timeline: Process.Start
    Name: <blank>
    Time: 2019-05-23T17:18:14.0Z
    Diff: 5000 mSec


    DUMP_CLASS: 2

    DUMP_QUALIFIER: 400

    MODLIST_WITH_TSCHKSUM_HASH: d34cc3edcb7fe385ea7d7d5465dcd6a946cbf9ac

    MODLIST_SHA1_HASH: 15783f39ea68f06cb5b03681fee6c835f23856fd

    NTGLOBALFLAG: 0

    PROCESS_BAM_CURRENT_THROTTLED: 0

    PROCESS_BAM_PREVIOUS_THROTTLED: 0

    CHKIMG_EXTENSION: !chkimg -lo 50 -db !WINMMBASE
    253 errors : !WINMMBASE (72b72ef8-72b72ff7)
    72b72ef0 18 01 00 00 89 85 88 fe *7a *d6 *66 *c9 8c *37 *0d *d4 ........z.f..7..
    72b72f00 *f3 *34 *87 *a3 *1d *b8 *1b *23 *e9 *01 *99 *98 *d0 *90 *90 *38 .4.....#.......8
    72b72f10 *e1 *7b *29 *1e *1a *a8 *d7 *07 *ad *26 *50 *ca *4c *5d *3a *fc .{)......&P.L]:.
    72b72f20 *ee *50 *47 *74 *6a *0e *90 *ee *99 *73 *66 *ea *1a *df *2a *26 .PGtj....sf...*&
    72b72f30 *45 *ab *01 *81 *de *2c *57 fe *c8 *0a *21 *01 *33 *18 *58 *ec E....,W...!.3.X.
    72b72f40 *35 *90 *94 *52 *c0 *c4 *f1 *a9 *5e *fa *6f *fd *00 *d5 *b2 *ab 5..R....^.o.....
    72b72f50 *ff *e1 *4e *18 *8c *01 *11 *37 *07 *67 *ca *3c *f8 *50 *a7 *54 ..N....7.g.<.P.T
    72b72f60 *56 *a5 *a7 *a4 *ac *72 *71 *76 *42 *46 *aa *f0 *be *70 *07 *7c V....rqvBF...p.|
    72b72f70 *25 *41 *40 *32 *39 *42 *d8 *4f *f0 *2a 78 *1e *8f *97 *20 *d7 *** Email address is removed for privacy ***.*x... .
    72b72f80 *f4 *09 *5d *ec *cc *05 *1f *46 *8d *56 *97 *f9 *6f *9a *85 *99 ..]....F.V..o...
    72b72f90 *e3 *2d *a9 *77 *73 *c5 *5b *d4 *0f *87 *14 *07 *15 *50 *12 *d3 .-.ws.[......P..
    72b72fa0 *aa *c8 *75 *e4 *58 *7a *68 *4f *e4 *e1 *68 *de *d2 *7d *78 *2f ..u.XzhO..h..}x/
    72b72fb0 *5d *08 *bf *fd *35 *41 *a3 *59 *b0 *39 *a3 *11 *a7 *b2 *89 *1f ]...5A.Y.9......
    72b72fc0 *ed *62 *3e *7d *96 *13 *6b *6d *78 *c1 *9c *cf *bc *4a *0f *e5 .b>}..kmx....J..
    72b72fd0 *16 *66 *e8 *d5 *7e *08 *cd *5e *d7 *7e *5f *17 *33 *85 *82 *6c .f..~..^.~_.3..l
    72b72fe0 *af *5e *d2 *32 *1c *72 *a0 *49 *41 *7f *3e *e3 *8d *a3 *7b *ba .^.2.r.IA.>...{.
    72b72ff0 *90 *5c *98 *40 *1d *c1 *4e *2d 83 e8 01 0f 84 c9 00 00 .\.@..N-........

    DUMP_FLAGS: 84

    DUMP_TYPE: 1

    CONTEXT:
    (.ecxr)
    eax=00000118 ebx=00000000 ecx=00000007 edx=00000001 esi=0734e9e8 edi=0734ea04
    eip=72b72f78 esp=0734e9a4 ebp=0734e9c4 iopl=0 nv up ei pl zr na pe nc
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00210246
    WINMMBASE!IMixerIsValidComponentType:
    72b72f78 f02a781e lock sub bh,byte ptr [eax+1Eh] ds:002b:00000136=??
    Resetting default scope

    FAULTING_IP:
    WINMMBASE!IMixerIsValidComponentType+0
    72b72f78 f02a781e lock sub bh,byte ptr [eax+1Eh]

    EXCEPTION_RECORD:
    (.exr -1)
    ExceptionAddress: 72b72f78 (WINMMBASE!IMixerIsValidComponentType)
    ExceptionCode: c000001d (Illegal instruction)
    ExceptionFlags: 00000000
    NumberParameters: 0

    PROCESS_NAME: Steam.exe

    ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

    EXCEPTION_CODE_STR: c000001d

    WATSON_BKT_PROCSTAMP: 5cc76601

    WATSON_BKT_PROCVER: 5.5.99.96

    PROCESS_VER_PRODUCT: Steam Client Bootstrapper

    WATSON_BKT_MODULE: WINMMBASE.dll

    WATSON_BKT_MODSTAMP: 84c11a06

    WATSON_BKT_MODOFFSET: 12f78

    WATSON_BKT_MODVER: 10.0.17134.1

    MODULE_VER_PRODUCT: Microsoft® Windows® Operating System

    BUILD_VERSION_STRING: 17134.1.x86fre.rs4_release.180410-1804

    ANALYSIS_SESSION_HOST: DESKTOP-OUU4BS9

    ANALYSIS_SESSION_TIME: 05-23-2019 11:47:15.0469

    ANALYSIS_VERSION: 10.0.18869.1002 x86fre

    THREAD_ATTRIBUTES:
    ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

    OS_LOCALE: ENU

    BUGCHECK_STR: MEMORY_CORRUPTION_LARGE_256

    DEFAULT_BUCKET_ID: MEMORY_CORRUPTION_LARGE_256

    PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION

    PROBLEM_CLASSES:

    ID: [0n209]
    Type: [MEMORY_CORRUPTION]
    Class: Primary
    Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
    BUCKET_ID
    Name: Add
    Data: Omit
    PID: [0xff8]
    TID: [0x3330]
    Frame: [Unspecified]

    ID: [0n155]
    Type: [LARGE]
    Class: Addendum
    Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
    BUCKET_ID
    Name: Add
    Data: Add
    String: [256]
    PID: [0xff8]
    TID: [0x3330]
    Frame: [Unspecified]

    LAST_CONTROL_TRANSFER: from 72b742b3 to 72b72f78

    STACK_TEXT:
    00000000 00000000 memory_corruption!WINMMBASE+0x0


    FAILED_INSTRUCTION_ADDRESS:
    WINMMBASE!IMixerIsValidComponentType+0
    72b72f78 f02a781e lock sub bh,byte ptr [eax+1Eh]

    THREAD_SHA1_HASH_MOD_FUNC: b53283ad3ffa5df8138540fe4511771e2f04c08e

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 54600fa6886571725352c98bacf6a358ff49b447

    THREAD_SHA1_HASH_MOD: 7da7fbec386ce361a40d03d69a994bc4836f03e8

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: memory_corruption!WINMMBASE

    FOLLOWUP_NAME: MachineOwner

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    STACK_COMMAND: ** Pseudo Context ** ManagedPseudo ** Value: a5b76b0 ** ; kb

    BUCKET_ID: MEMORY_CORRUPTION_LARGE_256_BAD_IP_memory_corruption!WINMMBASE

    FAILURE_EXCEPTION_CODE: c000001d

    IMAGE_NAME: memory_corruption

    FAILURE_IMAGE_NAME: memory_corruption

    BUCKET_ID_IMAGE_STR: memory_corruption

    MODULE_NAME:
    memory_corruption

    FAILURE_MODULE_NAME: memory_corruption

    :)
     
    BenjaminLiu1992, May 23, 2019
    #1
  2. Amit_Sun Win User

    Group Policy Client Services

    Hi,



    Thank you for writing to Microsoft Community Forums.





    1. May I know, which version of Windows is installed on your computer?
    2. Is your system connected to Domain network?


    If you are not on a domain network you can try the troubleshooting steps provided below.



    Method 1: Winsock reset.



    1. Start your PC in safe mode.
    2. Once you are on the same mode.
    3. Search for Command Prompt on the Start Menu.
    4. Right click and Run as Administrator.
    5. Type in netsh winsock reset
      on the command prompt and hit enter.
    6. Reboot the computer and check.


    If you still face the issue you can try the suggestion

    How to fix "The Group Policy Client service failed the logon. Access denied." error?
    Posted by Mohammad Iqubal, However from this article I suggest you not to delete the data, you can try to move
    it to a safe location.



    If you still face the issue, reply to this post with more information.



    Regards,



    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, May 23, 2019
    #2
  3. Steam

    Hi Sam,

    There are several reasons why you are unable to play the game that you installed using the Steam Client. It is possible that the app is corrupted or the permission settings are not enabled on your PC. To resolve your concern, we suggest that you reset the
    app.

    This process can help restore corrupted game installation files. Here's how:

    • Press the Windows key on your keyboard, and then click the Settings icon.
    • Select System, and then select Apps & features.
    • Find the game, and then click on Advanced options.
    • Click Reset.
    • Restart your computer for the changes to take effect.

    You may visit this
    link
    for the instructions on how to enable app permissions on your PC.

    Make sure that you are using an administrator account to launch the app. If you are still experiencing the same issue, remove the
    ClientRegistry.blob file by following the steps below:

    • Close the Steam Client and go to the Steam root folder or C:\Program Files (x86)\Steam.
    • Look for the ClientRegistry.blob file.
    • Make a copy of the file and change it to a different file name. (for example, copy.ClientRegistry.blog)
    • Delete the original file.
    • Launch the Steam Client and run your game again.

    If the issue persists, you may relocate the Steam Client by performing the steps below:

    • Close the Steam Client app and go to the Steam installation folder.
    • Browse for the installation files that you would like to move.
    • Delete all of the files inside that folder except the SteamApps & Userdata and Steam.exe.
    • You may cut and paste the whole Steam installation folder to a default storage location on your PC.
    • Launch the app again and make sure to log in using your account.

    After signing in, you'll need to change the default installation path for the games that you will install in the future. Here's how:

    • Launch the Steam Client and go to the Settings
      menu.Select Steam Library Folders from the
      Downloads tab.
    • You may create a new path by selecting Add Library Folder. All future installations will go directly to the newly created path.
    • Right-click on the newly created path and make sure that it is set to default.

    If you are still unable to play your games using the Steam Client, we recommend that you contact
    Steam Support directly for additional solutions in fixing the app and its components.

    Should you have any other queries, you can contact us anytime.
     
    Loraine Mon, May 23, 2019
    #3
  4. BossDweeb Win User

    Cannot start Steam Client Service in Regular Mode

    steam client bootstraper wont uninstall

    Have you rebooted since uninstalling the Steam Client ?

    The bootstraper is just a term for the Steam Client. If you uninstalled Steam via Programs and Features

    the 'Bootstraper' should not be on your machine.

    Where are you seeing the Steam Bootstraper ? If it's a Resistry key or perhaps still listed in

    Task Manager > Startup tab (because of a Registry key) it won't cause any problems.

    - If Steam is uninstalled and no longer on the list in Programs and Features you can delete any folders

    that Steam may have left behind. Or to be safe, rename the folder and keep it for a while to verify it's

    safe to delete.

    - Also inquire at Steam support/forums.

    .
     
    BossDweeb, May 23, 2019
    #4
Thema:

Cannot start Steam Client Service in Regular Mode

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