Windows 10: Cannot type in certain places

I have a used Asus N53J laptop.
The person who upgraded it to Windows 10 had a problem with the touchpad driver, but that is resolved.
However, when you try to type in the search bar Cortana It won't type.
It also will not type anything in Edge, or Mail, or Skype logon. any of MS's rectangular shaped boxes are a no go
I have tried just about everything I could find here and on youtube, nothing works.
Plz help.
TY,
Bobbi

:)

 

Cant place icons on certain places on dekstop

Hi,

It's possible that some settings on your computer are preventing you from placing desktop icons in a specific location. We'd like to learn more about your concern so we could provide the proper troubleshooting steps. We just have a few questions
for you:

• 
  Which version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter.
  
• 
  Does this only happen with certain icons, or does this happen with any icon? Please post a screenshot so we could study it further.
  
• 
  Did you make any changes to your computer before this started happening?
  

 

Cant place icons on certain places on dekstop

We appreciate the information you've provided. We suggest downloading the latest update, KB4020102, to see if that resolves your concern with the icon placement.
To do that, go to Settings > Update & Security
> Check for Updates.

We also recommend changing the desktop icon settings. To access it, follow these steps:

• 
  Click Start.
  
• 
  Type Themes and press Enter.
  
• 
  Click Change desktop icons.
  
• 
  Uncheck Allow themes to change desktop icons.
  
• 
  Click Apply.
  
• 
  Click OK.
  

After installing the latest updates and changing the desktop icon settings, check if you can place icons on the left side of your screen.

Let us know if what happens to your icon placement after following these steps.

 

Cant place icons on certain places on dekstop

Just to confirm, is your current profile connected to your Microsoft account? If it is, you'll need to disconnect your Microsoft account first, then create a new user profile and connect it to your Microsoft account. To do so, follow these steps:

• Click Start.
• Type Accounts and press Enter.
• Click Family & other people.
• Click Add someone else to this PC.
• Type a user name, password, password hint, and then select Next.
• Once you've created a new account, click Your info.
• Click Sign in with a local account instead.
• Enter your current password and press Next.
• Enter a user name, password and password hint and click Next..
• Click Sign out and finish.
• Sign in to the new account and check if you can place icons to the left side of the screen. If it works, move on to the next step.
  
• Move all your files to the new account. Do steps 1 and 2.
• Click Sign in with a Microsoft account instead.
• Enter your password and click Next.
• Enter your Microsoft account credentials and click Next.
• Select how you want to receive the security code, enter the required information and click
  Next.
• Enter the code you received and click Next.
• Click Switch.

Let us know if you're able to place icons wherever you want to after following the steps above.