Windows 10: cannot type letter J , Q or delete key on a Microsoft Surface 7 keyboard

Hi all,


Not great technically at all, so may be a silly question ...... but hope someone can help.


I have bought a new Microsoft Surface 7 from the US and the J , Q or delete key does not work. the online keyboard works fine and there is no problem with that, it is only the Microsoft keyboard bought with the Surface 7 for my Surface 7 that has the issue.


I am based in South Africa and have changed the keyboard to US setting and then tried to UK and then tried UK and changed keyboard to US QWERTY, still all have the same problem.


I cannot seem to get it to type any of those keys.


thanks all


Robin

:)

 

Both physical keyboard and On Screen Keyboard not typing the letter J

Hi,

My desktop is running Windows 10 with the latest updates. I am facing a strange issue since last 2 months. The letter "J" is not displaying on screen when I tap the letter "J" on the keyboard. Strangely, I am not able to type the letter "J" even with the
on-screen keyboard. All other keys work fine on both the physical keyboard and On-Screen keyboard.

Please advise,

Regards,

Simon.

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

Keyboard is typing the wrong letters

My Logitec K350 keyboard works fine when I plug it into my laptop. When I plug it into my desktop and search on Google, try to shop on Amazon, etc. it produces the wrong letter when I press on a few of them.

s key types an i

q key types a s

e key types a m

Same letters, same results. I am typing just fine on the Microsoft help page, but can't when I am on the internet. What is going on?