Windows 10: Cannot update to KB4038788 on new desktop

Discus and support Cannot update to KB4038788 on new desktop in Windows 10 Updates and Activation to solve the problem; Hi, I've been having a problem with windows update as of late, I can get the update just fine but then after it reboots my PC attempting to install... Discussion in 'Windows 10 Updates and Activation' started by Skidrow, Sep 28, 2017.

  1. Skidrow Win User

    Cannot update to KB4038788 on new desktop


    Hi, I've been having a problem with windows update as of late, I can get the update just fine but then after it reboots my PC attempting to install fails saying "fatal error something-something dll" and restarts my PC reverting me back it's so frustrating because on my laptop, it installed fine no issues but on my gaming PC which I am typing this from, it doesn't want to install, the update KB4038788. Please help the update fixer uper from here didn't work *Sad


    Cannot update to KB4038788 on new desktop [​IMG]


    :)
     
    Skidrow, Sep 28, 2017
    #1
  2. Taffy087 Win User
    Taffy087, Sep 28, 2017
    #2
  3. Taffy087 Win User
    Taffy087, Sep 28, 2017
    #3
  4. Flashorn Win User

    Cannot update to KB4038788 on new desktop

    Flashorn, Sep 28, 2017
    #4
  5. Skidrow Win User
    Thanks for the reply Flashborn, I will try out the tool you gave me, I thought I was alone in this because it's pretty strange for an update to fail like this and fall back on and annoyingly keeps downloading itself. I was told to do in-place update but I can't without it wiping my OS drive that contains my game save data and other registry settings that I don't want to go through again and do them all over again.
     
    Skidrow, Sep 28, 2017
    #5
  6. Tony K Win User
    Hi there, Skidrow. Welcome to TenForums.

    There's also an in-house troubleshooter for that. Open Settings app > Choose "Update & security > Choose "Troubleshoot" > Choose "Windows Update" > Click on it and choose "Run the troubleshooter".
     
    Tony K, Sep 28, 2017
    #6
  7. Skidrow Win User
    Yeah that was the first thing that came to mind and did, but didn't do anything besides restarting and throwing up the error and back to couldn't install updates reverting back message
     
    Skidrow, Sep 28, 2017
    #7
  8. Flashorn Win User

    Cannot update to KB4038788 on new desktop

    I can understand your concern but, you should have a back up
    of your HDD if it's this important to you.

    There's already a thread on here concerning options and which programs to use.

    Acronis True Image vs Macrium Reflect - Windows 10 Forums

    It might help you make up your mind and easy your concerns {as long as you do it LoL}

    Hope it works out for you.


    .
     
    Flashorn, Sep 28, 2017
    #8
  9. Skidrow Win User
    My Windows 10 install is on my SSD which is my boot drive with my other drives are for storage and games strictly.
     
    Skidrow, Sep 28, 2017
    #9
  10. Tony K Win User
    Tony K, Sep 28, 2017
    #10
  11. Flashorn Win User
    You know that even if your games are on other HDDs, the games still make use of your Windows installation right?

    So, if you should lose your OS SSD then, your games will also not work even if they are installed on the other HDDs.

    My suggestion would be to install your games on the SSD which will make them faster to boot and should make
    them run faster. You will only get a few frames per second faster but, you would have everything in the same place which
    would make it allot easier to restore should something happen.

    Skidrow has a good suggestion about the Update Catalog. Try that first.

    But, you might want to clean the OS first with the internal cleaner. "Disc Cleanup"

    https://support.microsoft.com/en-ca/...-in-windows-10

    Then, download and try to install the update manually.


    .
     
    Flashorn, Sep 28, 2017
    #11
  12. Tony K Win User
    In addition, I find this to be the best Disk Cleanup:

    Open Admin Command prompt. Check all the boxes you deem necessary. (I don't check any error logging) Copy/paste command below and press enter. Do not close the command window until all the taskbar flashing little windows have stopped.

    %SystemRoot%\System32\Cmd.exe /c Cleanmgr /sageset:65535 & Cleanmgr /sagerun:65535
     
    Tony K, Sep 28, 2017
    #12
  13. Flashorn Win User

    Cannot update to KB4038788 on new desktop

    Also, just to be on the safe side, after cleaning up the disc, run a malware scan.

    If you have Defender run it and if you have MalwareBytes' run that too.

    AdwCleaner would also be a good option. Only takes a few minutes for peace of mind.

    Malwarebytes | Malwarebytes AdwCleaner

    Now, I'm more at peace with an update.


    .
     
    Flashorn, Sep 28, 2017
    #13
  14. Tony K Win User
    Also, sometimes any AV running, including Defender, while updating can hinder an update. I would advise not to open a browser while having AV off.
     
    Tony K, Apr 5, 2018
    #14
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Cannot update to KB4038788 on new desktop

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