Windows 10: cannot update to window 10 1909 from 1909 with error 0xc142012

Discus and support cannot update to window 10 1909 from 1909 with error 0xc142012 in Windows 10 Installation and Upgrade to solve the problem; Hello I'm trying to upgrade to newer version, since about 8 months: hopefully Version 1909, but Iwould like to reach Version 2004 Please help me... Discussion in 'Windows 10 Installation and Upgrade' started by mfrizzi, Apr 15, 2020.

  1. mfrizzi Win User

    cannot update to window 10 1909 from 1909 with error 0xc142012


    Hello I'm trying to upgrade to newer version, since about 8 months: hopefully Version 1909, but Iwould like to reach Version 2004

    Please help me solving this issue, as it's so long that I have it and no one from Microsoft Official channel can send me a resolution.

    Current status
    OS Windows 10 x64 -Version 1809 OS Build 17763.113
    Laptop model: Toshiba Tecra W50-A 32 GB RAM
    free space 100+ GB
    Bitlocker enabled with TMP on drice C:\ the only drive

    In the past 8 months I cannot upgrade with Windows Update to Feature update to Windows 10, version 1909 with error 0xc1420121.

    Same error for version 2004.
    Disabled Sophos antivirus and do a clean boot removing all non-MS services.



    Hence I execute as Administrator:

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    And from PowerShell as Administrator
    wuauctl.exe /updatenow
    reboot and no luck.


    I contacted @MicrosoftHelp on Twitter


    As per hints I execute Windows Update Troubleshooterlink: https://msft.it/6016T5ET8 with output


    PrintWindows Update Publisher details


    Potential issues that were checked


    Some security settings are missing or have been changed

    Some security settings are missing or have been changed Issue not present

    Check for missing or corrupt files

    Check for missing or corrupt files Issue not present

    Service registration is missing or corrupt

    Service registration is missing or corrupt Issue not present

    Check for Windows Update issues

    Detects issues related to Windows Update. Issue not present


    Potential issues that were checked Detection details

    Some security settings are missing or have been changed Issue not present
    Check for missing or corrupt files Issue not present
    Service registration is missing or corrupt Issue not present
    Check for Windows Update issues Issue not present

    Detects issues related to Windows Update.

    etection details Expand

    InformationalIsPostback_RC_PendingUpdates
    IsPostback: False
    Informational Service Status
    Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182.
    Collection information
    Computer Name: BETH
    Windows Version: 10.0
    Architecture: x64
    Time: Sunday, April 12, 2020 11:40:05 AM

    same 0xc1420121 error


    Then I follow msft.it/6017T5ETD , as per @Microsoft help hints -same 0xc1420121 error

    So I take a look toevent viewer, and I get those errors:
    ---------
    - event viewer errot:Installation Failure: Windows failed to install the following update with error 0xC1420121: Feature update to Windows 10, version 2004.
    -----------
    - event viewer error :Windows update could not be installed because of error 2149842967 "" Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\Users\mfrizzi\Downloads\windows10.0-kb4541338-x64_5db6cfc57a8bda4d13107ad24b3fe8fd790219cf.msu" "
    -------------------------------------------------------------------------------
    - Fault bucket 2266059566018379453, type 5
    Event Name: WinSetupDiag02
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 6
    P2: 2
    P3: 9
    P4: 1
    P5: 0xC1420121
    P6: 0x50015
    P7: 17763
    P8: rs5_release
    P9: 19041
    P10: vb_release

    Attached files:
    \\?\C:\$WINDOWS.~BT\Sources\Panther\SetupAct.log
    \\?\C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER249.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER259.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25E.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER29E.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_6_62e410e32c243a48cef43c5be24dcb8356ea0c0_00000000_30e00740

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 97674e3f-2654-4c1a-b5cb-a405e22d21a5
    Report Status: 2147487744
    Hashed bucket: 7d35f50bc714b1ecef72a92b5066bebd
    Cab Guid: 0
    -------------------------------------------------------------------------------
    - Fault bucket 2216582628084559189, type 5
    Event Name: UpdateAgentDiag
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 3
    P2: X
    P3: 5
    P4: 0xC1420121
    P5: amd64
    P6: 17763
    P7: rs5_release
    P8: 19041
    P9: vb_release_svc_prod3
    P10: 173

    Attached files:
    \\?\C:\WINDOWS\Logs\MoSetup\UpdateAgent.log
    \\?\C:\WINDOWS\Logs\MoSetup\ActionList.xml
    \\?\C:\WINDOWS\Logs\MoSetup\DeviceInventory.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER54BF.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER54E0.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER54E1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5520.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_3_8fbf937232eafee331338211ee4d60dec8c4e785_00000000_072559a1

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: fba87644-e0b9-4d95-bf28-f11d8befbb3f
    Report Status: 2147487744
    Hashed bucket: f3902a563767af5c5ec2e22802482d55
    Cab Guid: 0
    -------------------------------------------------------------------------------------
    - Profile notification of event Load for component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} failed, error code is See Tracelogging for error details.
    ----------------------------------------------------------------------------------------------
    - Then I follow , as per answer from @Microsofthelp the link
    Here’s an article on how you can create an installation media if you’re using Windows 10 version 1909. For your reference, here’s the link: https://msft.it/6019T5Evx. -->created the iso file
    -------------------------------------------------------------------------
    - Then I follow , as per answer from @Microsofthelp this article,
    In addition, you can follow the steps on this article by Andre Da Costa on how you can perform a repair upgrade using the installation media. For your reference, here’s the link: https://msft.it/6010T5EvI . No Luck --> dialog box with Error message just Failed Installation without code
    -------------------------------------------------------------------
    Windows Insider do not contains useful informations for my issue.
    Feedback Hub do not give me neither an hits.


    ------------------------------------------------------------------


    Additional Throubleshooting DSIM and SFC


    Microsoft Windows [Version 10.0.17763.1131]

    c 2018 Microsoft Corporation. All rights reserved.



    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /ScanHealth



    Deployment Image Servicing and Management tool

    Version: 10.0.17763.771



    Image Version: 10.0.17763.1131



    [==========================100.0%==========================] No component store corruption detected.

    The operation completed successfully.



    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth



    Deployment Image Servicing and Management tool

    Version: 10.0.17763.771



    Image Version: 10.0.17763.1131



    [==========================100.0%==========================] No component store corruption detected.

    The operation completed successfully.



    C:\WINDOWS\system32>dism /online /cleanup-image /checkhealth



    Deployment Image Servicing and Management tool

    Version: 10.0.17763.771



    Image Version: 10.0.17763.1131



    No component store corruption detected.

    The operation completed successfully.



    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth



    Deployment Image Servicing and Management tool

    Version: 10.0.17763.771



    Image Version: 10.0.17763.1131



    [==========================100.0%==========================] The restore operation completed successfully.

    The operation completed successfully.



    C:\WINDOWS\system32>sfc /scannow



    Beginning system scan. This process will take some time.



    Beginning verification phase of system scan.

    Verification 100% complete.



    Windows Resource Protection did not find any integrity violations.


    Then:

    mounted freshly ISO downloaded from Microsoft site Versio 1909 and execited DISIM
    and executed DSIM pointing to the mounted ISO

    C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:E:SourcesInstall.wim:1 /LimitAccess Deployment Image Servicing and Management tool Version: 10.0.17763.771 Image Version: 10.0.17763.1131 [==========================100.0%==========================] The restore operation completed successfully. The operation completed successfully.




    Update - April 13th , 2020

    removed TLD keys from registry that was giving me Profile notification of event Load for component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} failed, error code is See Tracelogging for error details.

    Completely disinstalled Sophos Antivirus

    No USB device attached

    Complete Disk CleanUp System Files, too

    execute most of the command from WURESET program http://wureset.com/downloads.php

    Reboted

    retring with Windows Update to go to version 1909...

    installing 70%....


    SAME ERROR

    There were problems installing some updates, but we'll try again later.
    Feature update to Windows 10, version 1909 - Error 0xc1420121

    Thank you

    Manlio m_frizzi at hotmail dot com

    :)
     
    mfrizzi, Apr 15, 2020
    #1

  2. Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

    Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

    Steps to confirm issue:

    • Secondary drive not visible in Windows Explorer
    • Secondary drive not visible in device manager
    • Secondary drive not visible in disk manager

    Steps to replicate issue:

    • Installing 1909 update

    Steps to resolve issue:

    • Uninstall 1909 update

    Since updates can only be delayed for so long, an actual fix would be appreciated.
     
    Teknophile, Apr 16, 2020
    #2
  3. Ramhound Win User
    Completely missing Dot Net in Windows 10 -1909?

    .NET Framework is built-into Windows 10 version 1903 and Windows 10 version 1909. It is not possible for at least this version of the .NET Framework to be installed.

    The error you have received, is likely due to the fact the application you are attempting to use, is specifically trying to target a version of the .NET Framework you don't have installed. I suggest using official Microsoft tool to download a Windows 10 version 1909 ISO. You can use the Media Creation Tool and/or the Upgrade Assistant. Windows ISO Downloader was only recently updated to support .NET Framework 4.8 on November 8th 2019. If you were not using Version 8.22, and would like to still use the tool, you need to download that version.

    RaymondCC .NET Detector looks at registry keys that are created when you install .NET Framework. It does not support the .NET Framework version that are included with Windows 8.0+

    The built-in version of the .NET Framework for Windows 10 version 1903 was .NET Framework 4.8

    .NET Framework 4.5+ has never been located in the list of Windows Features for any version of Windows. The lack of .NET Framework 3.5 is likely due to your WinSxS directory not containing it.

    You can install .NET Framework 3.5 if you run the same command you ran, but provide a source, to the components you need.

    This is due to the fact the .Net Framework 4.8 is already installed on Windows 10 version 1903 and Windows 10 version 1909. .NET Framework 4.8 is an in-place upgrade to .NET Framework 4.5

    This normally only happens when you have moved vital folders like the user's profile to a non-standard location.

    Your inability to install .NET Framework 3.5 is extremely easy to fix and likely the reason your unable to run the third-party application. Perform the following steps to solve that problem.

    1. Download a Windows 10 version 1909 ISO
    2. Mount the ISO within Windows 10
    3. Run the following command, the command assumes, the drive letter assigned to the virtual mount is D:
      • DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:d:\sources\sxs

    Source: Deploy .NET Framework 3.5 by using Deployment Image Servicing and Management (DISM)
     
    Ramhound, Apr 16, 2020
    #3
  4. cannot update to window 10 1909 from 1909 with error 0xc142012

    Windows 10 update 1909

    Hey,

    I've just clean installed windows 10. It is build 1803.

    Today awesome 1909 have launched. I want to update to 1909 but in settings it is showing me option to upgrade to 1809. My friend told me I have to upgrade to 1809, then 1903 and then finally 1909.

    I want to directly upgrade to 1909 without going through intermediate steps. How can I do this?
     
    Sarthak Purohit, Apr 16, 2020
    #4
Thema:

cannot update to window 10 1909 from 1909 with error 0xc142012

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