Windows 10: Cannot upgrade HP AMD desktop from Windows 7 to Windows 10

I have tried several times to upgrade this desktop from Windows 7 to Windows 10. It appears to be "qualified" to run Windows 10, but the upgrade runs for a long time, then fails to upgrade and then spends another half hour "un-doing"
whatever it tried to do for the upgrade. I'm thinking that this desktop may be incompatible with Windows 10.

When I look at the Windows Update screen, I see the following:


C1900101-30018 Windows Update encountered an unknown error.



Whoop D do - Does anyone have an idea what that translates to in English?

:)

 

HP Offers Customers Free Upgrade to Microsoft Windows 7

HP today announced it will offer the Microsoft Windows 7 operating system on consumer and business PCs beginning Oct. 22.

To meet customers’ computing needs while protecting their investments, the company is participating in the Windows Upgrade Option Program to help customers transition easily to Windows 7. The program will enable customers who purchase qualifying HP PCs to enjoy the benefits of a new Windows-based PC immediately and receive a free upgrade to Windows 7 when it becomes available in October.

Customers who purchase an HP PC starting today may be eligible for the upgrade program. HP customers can visit www.hp.com/go/windows7upgrade to check for upgrade eligibility, register and get answers about their PCs and current operating systems. Following general availability of Windows 7 on Oct. 22, qualifying customers will receive the Windows 7 upgrade and an upgrade utility disk with a step-by-step guide for installation at their convenience.

Throughout the development of Windows 7, HP has had an unprecedented level of collaboration with Microsoft to improve the user experience. HP has made a significant investment in hardware and software testing to ensure broad compatibility and a satisfying technology experience across its commercial and consumer PC portfolios.

“HP has helped guide Microsoft through the development of Windows 7, collaborating and offering unique insight and counsel on emerging technologies,” said Carlos Montalvo, vice president, Experience Marketing, Personal Systems Group, HP. “Because of this early collaboration, HP has engineered truly innovative PCs – from our thin and light notebooks and high-performance desktops to our acclaimed TouchSmart PCs – providing advanced performance, compelling user experiences and more functionality overall.”

For more than two years, HP’s collaboration with Microsoft has consisted of sharing industry best practices and technology for mobility, touch innovation and printing, and working to ensure a good customer experience when upgrading to Windows 7.

“We are thrilled with the level of collaboration between HP and Microsoft throughout the development of Windows 7,” said Nick Parker, general manager, Worldwide Sales for HP, Microsoft. “Through the Windows Upgrade Option program, we can help our joint customers get new PCs now and get ready to experience the innovation and simplification that Windows 7 delivers.”

To help simplify the Windows 7 upgrade process, the HP Upgrade Assistant will identify and preinstall most necessary drivers. The HP Support website will continue to be updated with drivers, allowing customers to easily update their PCs without the burden of researching and downloading drivers for graphic cards and attached peripheral hardware.

HP PCs with Windows Vista on the market today meet the hardware requirements to run the Windows 7 operating system. Customers can continue to purchase new PCs from HP with the confidence that they will run the Windows 7 operating system when it becomes available later this year.

Customers can join the conversation about the upcoming launch of Windows 7 on the HP Consumer Support Forum or HP Business Support Forum for businesses. More information about HP’s Windows Upgrade Option Program is available at www.hp.com/go/windows7.

Source: HP

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users

In what could be a fundamental shift in how Microsoft monetizes its flagship product, the Windows operating system, the company decided to offer its upcoming Windows 10 as a free upgrade for existing users of Windows 8.1 and Windows 7. This offer will be applicable only for the first year following Windows 10 launch (after which, Windows 8.1 and Windows 7 users will have to pay to upgrade to Windows 10). Windows 10 will see the return of the Start Menu, a productive Desktop environment, and cutting-edge new API features such as DirectX 12.





Source: The Verge