Windows 10: Cannot Upgrade Multiple PCs in our Org from 1909 to 2009

Discus and support Cannot Upgrade Multiple PCs in our Org from 1909 to 2009 in Windows 10 Installation and Upgrade to solve the problem; Hi there, I'm new to MS forums, was directed here by a Microsoft Rep but they only cover O365 troubleshooting and said someone might be able to help on... Discussion in 'Windows 10 Installation and Upgrade' started by ConnorS68, Dec 4, 2020.

  1. ConnorS68 Win User

    Cannot Upgrade Multiple PCs in our Org from 1909 to 2009


    Hi there, I'm new to MS forums, was directed here by a Microsoft Rep but they only cover O365 troubleshooting and said someone might be able to help on here.


    So we have seen a lot of computers in our Domain give the same error when we try running updates from either Windows Update Assistant or Windows Media Creation Tool. The reason we cannot use the native Windows Update settings UI is because it will only say "The may 2020 update is coming soon" and checking for updates will tell you you're up-to-date.


    Here is the error message we receive:

    Cannot Upgrade Multiple PCs in our Org from 1909 to 2009 84a09a58-c54c-4b08-a2d4-02abbfce4f86?upload=true.png



    And here is what we've already tried without success:

    • dism.exe /online /cleanup-image /restorehealth
    • sfc /scannow
    • rename built-in admin account to default
    • GPU updates through Gefore Experience
    • System Firmware update from 1.7 to 1.8.1
    • Windows Update Troubleshooter
    • net start bits, and net start appidsvc before updating
    • Ccleaner to clean registry
    • Dell SupportAssist for all updates/computer scan
    • Run the updater while logged into computer\Administrator


    I appreciate any suggestions and will try my best to promptly give feedback on any solutions. Thank you!

    :)
     
    ConnorS68, Dec 4, 2020
    #1
  2. deving Win User

    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Dec 4, 2020
    #2
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    Andrew Wojtowicz, Dec 4, 2020
    #3
  4. Cannot Upgrade Multiple PCs in our Org from 1909 to 2009

    Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

    Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

    Steps to confirm issue:

    • Secondary drive not visible in Windows Explorer
    • Secondary drive not visible in device manager
    • Secondary drive not visible in disk manager

    Steps to replicate issue:

    • Installing 1909 update

    Steps to resolve issue:

    • Uninstall 1909 update

    Since updates can only be delayed for so long, an actual fix would be appreciated.
     
    Teknophile, Dec 4, 2020
    #4
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Cannot Upgrade Multiple PCs in our Org from 1909 to 2009

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