Windows 10: Cannot upgrade windows 7 to windows 10 with free upgrade

Discus and support Cannot upgrade windows 7 to windows 10 with free upgrade in Windows 10 Installation and Upgrade to solve the problem; Hi,I have tried to upgrade my computer from windows 7 to windows 10 using the free upgrade offer as outlined by the article... Discussion in 'Windows 10 Installation and Upgrade' started by JakeLong3, May 28, 2021.

  1. JAKELONG3
    JakeLong3 Win User

    Cannot upgrade windows 7 to windows 10 with free upgrade


    Hi,I have tried to upgrade my computer from windows 7 to windows 10 using the free upgrade offer as outlined by the article below.https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/When I attempt to upgrade I am faced with the following error "We couldn't install Windows 10We've set your PC back to the way it was right before you started installing Windows 10.0x8007001F - 0x20006The installation failed in the SAFE_OS phase with an error during REPLICATE_OC operation."I searched online for possible fixes to this error and everyone I tried did not resolve my issu

    :)
     
    JakeLong3, May 28, 2021
    #1
  2. NORDIC
    Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, May 28, 2021
    #2
  3. MUSSELS
    Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, May 28, 2021
    #3
  4. UPLINK10
    Uplink10 Win User

    Cannot upgrade windows 7 to windows 10 with free upgrade

    Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users

    Windows 10 to be Free Upgrade for Windows 8.1 and Windows 7 Users but not Enterprise users
     
    Uplink10, May 28, 2021
    #4
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Cannot upgrade windows 7 to windows 10 with free upgrade

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