Windows 10: Cannot use camera on Lenovo laptop

Hi!


I have just purchased a new Lenovo laptop E14 Gen 2 Type 20TA, 20TB Laptop ThinkPad - Type 20TA and installed Windows 10 Pro 64.


Everything seems to work ok except the camera. When I try to launch it i receive the following:




removed camera from device manager and installed the latest drivers form the Lenove website, but the problem still persists.


Can you please help me with this issue?


Thank you

:)

 

Lenovo Y510P (Unsupported for Win 10) Camera Driver Needed


Hello and welcome ksuthayya have had a look for a driver for your machine but there are only drivers listed up to 8.1 not 10.
Camera Driver for Windows 7 (32-bit, 64-bit) - IdeaPad Y410p, Y510p - Lenovo Support (US)

Another Google found that there was no camera driver support for 10. for a similar Lenovo Lenovo Y510P (Unsupported for Win 10) Camera Drive... - Lenovo Community

Having said that my old Toshiba was in the same position and yet when I installed 10 Windows updates found drivers for stuff not listed on the Toshiba site.

Now a suggestion would be to get a clip on camera and install it via USB or like wise because it would have it owns driver. If my memory serves me right they are not that expensive - but still annoying eh?.

 

Laptop Camera

Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

• Press the Windows key + I to open the Settings app.
• Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
• From the list of results choose Camera privacy settings.
• Make sure that "Let apps use my camera" toggle is set to On.

We look forward to your response once you complete the steps.

 

Lenovo Easy Camera not working with Windows 10

Hi,

Thank you for posting your query in Microsoft Community.


In most of the cases webcam might not work if it is not compatible with the generic driver or if supporting software is not installed.


I would suggest you to update the Camera drivers from the
device manger.

• Press Windows + X key and select Device manager.
  
• Select Imaging devices and select Lenovo Easy Camera.
  
• Right click and select Update the driver.
  
• Follow on screen steps and check.

If it doesn't help then I would suggest you to check in the manufacturer's website for compatible Camera drivers and install it and also any supporting webcam software:

Lenovo Support:
http://support.lenovo.com/us/en/products?tabName=Downloads&linkTrack=Mast:SubNav:Supportroduct

If this doesn’t work then follow the same way and Uninstall the camera driver and restart the machine.


Windows 10 will automatically detect the Camera while you use it and installs the required drivers for it.


Keep us posted to help you better.