Windows 10: Cannot use Windows Hello Face, which I've used since I got my Surface Pro 4. "We couldn't...

Discus and support Cannot use Windows Hello Face, which I've used since I got my Surface Pro 4. "We couldn't... in Windows Hello & Lockscreen to solve the problem; Cannot use Windows Hello Face, which I've used since I got my Surface Pro 4. "We couldn't find a camera compatible with Windows Hello Face" now showing... Discussion in 'Windows Hello & Lockscreen' started by FMBARON, Apr 28, 2023.

  1. FMBARON
    FMBARON Win User

    Cannot use Windows Hello Face, which I've used since I got my Surface Pro 4. "We couldn't...


    Cannot use Windows Hello Face, which I've used since I got my Surface Pro 4. "We couldn't find a camera compatible with Windows Hello Face" now showing on my Surface Pro 4.

    :)
     
    FMBARON, Apr 28, 2023
    #1
  2. SAMUELKERSCHBAUMER
    SamuelKerschbaumer Win User

    Windows Hello suddenly stopped working

    I´ve been using Windows Hello since i bought my surface pro 4 and after yesterdays update suddenly it stopped working.

    Now when i try to sign in it just says: "Couldn´t turn on the camera. Please sign in with your PIN"
     
    SamuelKerschbaumer, Apr 28, 2023
    #2
  3. MICHAELJG24
    MichaelJG24 Win User
    Surface pro 4: Windows Hello (face sign-in)

    I have a Surface Pro 4 but in the settings sign in page, the face sign-in option does not appear. Help?

    Original Title: Face Sign-In
     
    MichaelJG24, Apr 28, 2023
    #3
  4. NATHANIEL MON
    Nathaniel Mon Win User

    Cannot use Windows Hello Face, which I've used since I got my Surface Pro 4. "We couldn't...

    windows hello setup not working on Surface pro 4

    Hi,

    We suggest that you check the article below as a guide on how to troubleshoot problems with Windows Hello on Surface Pro 4.

    Troubleshoot problems with Windows Hello on Surface.

    Let us know how it goes.
     
    Nathaniel Mon, Apr 28, 2023
    #4
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Cannot use Windows Hello Face, which I've used since I got my Surface Pro 4. "We couldn't...

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