Windows 10: cannot verifying my identity in accounts info. to create hello pin

Discus and support cannot verifying my identity in accounts info. to create hello pin in Windows Hello & Lockscreen to solve the problem; when i want verifing to microsoft account. It will show "something wents wrong". I cannot understant what i will do. There is no soution on youtube... Discussion in 'Windows Hello & Lockscreen' started by SunilChoudhary6, Feb 11, 2021.

  1. cannot verifying my identity in accounts info. to create hello pin


    when i want verifing to microsoft account. It will show "something wents wrong". I cannot understant what i will do. There is no soution on youtube videos. please help me. i cannot create hello pin

    :)
     
    SunilChoudhary6, Feb 11, 2021
    #1

  2. I Can't Verify Identity of User Account on Windows 10

    Please ... I can't verify the identity of my Windows user account (Microsoft Account) on Windows 10 on my laptop. But, I can access my Outlook Email and Microsoft Account that connected to that Windows user account. I upgraded the security info to my latest mobile number, because I lost my handphone.

    When I verify the identity of user account in Settings> Accounts> Your Info > Verify ...

    cannot verifying my identity in accounts info.  to create hello pin [​IMG]


    cannot verifying my identity in accounts info.  to create hello pin [​IMG]

    There is no choice for my latest mobile number, but ONLY option for my old number. Next, according to the instructions provided, I chose the "I don't have any of these" option and click "Update Online" then updating my Microsoft account's info security,..

    cannot verifying my identity in accounts info.  to create hello pin [​IMG]

    but when I am back to the Settings, there is still no option for my latest mobile number. I have tried to click it many times, but my latest mobile number is not listed. So I still can't verify my identity of my Windows account.

    I have repeatedly tried this, including updating the security info about my latest mobile number for my Microsoft account and then restarting Windows 10, but there is still no choice of my latest number for identity verification.

    However, I can verify identity on the Administrator account on Windows 10 on the same laptop.

    cannot verifying my identity in accounts info.  to create hello pin [​IMG]


    So... What should I do? Is it important to verify the identity of a Microsoft user account in Windows 10? Can I change the Microsoft email address on a Windows account that has already been created?
     
    aderabalan, Feb 11, 2021
    #2
  3. Anne Ros Win User
    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, Feb 11, 2021
    #3
  4. WWilliams Win User

    cannot verifying my identity in accounts info. to create hello pin

    identity will not verify

    my identity will not verify in my info
     
    WWilliams, Feb 11, 2021
    #4
Thema:

cannot verifying my identity in accounts info. to create hello pin

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