Windows 10: Canon MG5350 scanner not working

Discus and support Canon MG5350 scanner not working in Windows 10 Drivers and Hardware to solve the problem; The scanner in my Canon Pixma MG5350 has stopped working - I get a message "U network scanner EX cannot be found. Re-install scanner driver". I have... Discussion in 'Windows 10 Drivers and Hardware' started by John Page 32, Nov 16, 2018.

  1. JOHN PAGE 32
    John Page 32 Win User

    Canon MG5350 scanner not working


    The scanner in my Canon Pixma MG5350 has stopped working - I get a message "U network scanner EX cannot be found. Re-install scanner driver". I have re-installed all the drivers from Canon but still not working.

    I have been in contact with Canon support who suggest that this is a windows problem and that even if I change my printer I will still not be able to scan.

    I am on window 10 version 1809 build 17763.134

    I would appreciate and help in resolving this issue

    Thanks

    John in the UK

    :)
     
    John Page 32, Nov 16, 2018
    #1
  2. RANALDAH
    RanaldAH Win User

    Cannot scan with Canon MG5350 and Windows 10, any advice?

    I have recently updated my desktop and installed Windows 10. My Canon MG5350 would print and scan happily with Windows Vista SP2 but now with Windows 10 it will not scan. I have updated the scanner drivers from the Canon website, but still no joy. Can
    anyone help me?
     
    RanaldAH, Nov 16, 2018
    #2
  3. BILL SMITHERS
    Bill Smithers Win User
    Canon Pixma printer MG5350

    Hi,

    Go to your Printer Manufacturer's website > Key in your Printer Model Number and Operating System.

    Uninstall/reinstall your Printer using the latest Drivers from there for your Operating System.

    Most Printer Manufacturer's will also have troubleshooting steps for you to take listed there, too.

    PIXMA MG5350 Support - Firmware, Software & Manuals | Canon ...

    ____________________________________

    This may assist you too:

    "Fix printer problems"

    http://windows.microsoft.com/en-us/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    Cheers.
     
    Bill Smithers, Nov 16, 2018
    #3
  4. RETO SWISS
    Reto Swiss Win User

    Canon MG5350 scanner not working

    Cannot scan with Canon MG5350 and Windows 10, any advice?

    I have problem.

    The Canon MG5350 works for printing only.... but cannot get to work the scan.
     
    Reto Swiss, Nov 16, 2018
    #4
Thema:

Canon MG5350 scanner not working

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