Windows 10: Canon MP Navigator Won't Open

Discus and support Canon MP Navigator Won't Open in Windows 10 Drivers and Hardware to solve the problem; I hope this is helpful for anyone with this problem. I needed to scan an item using the Canon MP Navigator. When I went to the program to start the... Discussion in 'Windows 10 Drivers and Hardware' started by RD904, Sep 7, 2019.

  1. RD904 Win User

    Canon MP Navigator Won't Open


    I hope this is helpful for anyone with this problem. I needed to scan an item using the Canon MP Navigator. When I went to the program to start the scan, I couldn't find the icon on my desktop. I searched the computer and found the program, but it would not open. I went to the Canon website to download a driver, which had changed from the 3.1 version that I had originally, and downloaded the current file. I am running Windows 10. The download appeared to download correctly and I went through the dialogue to install the driver. Everything seemed to go well until I tried to open the program to start the scan. Nothing. I apologize, but I don't remember the error dialogue, but by then I was seeing red. I spent hours looking for an answer. I re-downIoaded the driver three more times, and each time I would get the error. You would think that the error dialogue would be burned into my memory, but alas. Finally, I decided to try the driver for the Canada version of Canon. I downloaded it, ran the driver and it worked! It is another version of MP Navigator, Version 3.15. My Canon MX870 is scanning just fine! I am pretty sure that the problem occurred due to a Windows update. Here is the link to Canon:



    https://canoncanada.custhelp.com/ap...15-(windows-10/10-x64/8.1/8.1-x64/8/8-x64/7/7


    I hope it works for you.

    :)
     
    RD904, Sep 7, 2019
    #1

  2. how to install MP Navigator EX

    Hello,

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

    I would suggest you to download and install Canon MP Navigator EX from the below link and check if it helps.

    Here is the link:
    http://canon-mp-navigator-ex.en.lo4d.com/


    If you still face the problem, I suggest you to contact Canon support for assistance.

    Here is the link:
    http://www.canon.com/support/


    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    ThofikhAhamad, Sep 7, 2019
    #2
  3. Canon MP Navigator stopped working with Windows 10

    I have been using my scanner Canon LiDE 210 with MP Navigator for years, but it suddenly started giving an error saying the driver was not correctly installed. With Canon, I have uninstalled the driver and the MP Navigator software and reinstalled them
    severl times with the correct versions from Canon. The error still persists. The scanner works with Windows scanner driver, which doesn' have the features of MP Navigator. I have checked under Users/Default.migarated/AppData/Local/Micorosoft/Windows and
    the directory is empty. Does anyone have a fix for this problem. Canon is out of ideas at the moment.
     
    AnthonyRogers_769, Sep 7, 2019
    #3
  4. BulldogXX Win User

    Canon MP Navigator Won't Open

    MP Navigator EX not loading

    If you still need it, reinstall the latest version of MP Navigator Ex from Canon's website.
     
    BulldogXX, Sep 7, 2019
    #4
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