Windows 10: Canon printer (usb) has scanner function but cannot access output.

Printer on device list - scanner is not. Settings advice, or do I need a tech?

:)

 

unable to unzip output file for drivers for Canon printer/scanner for scanner TS5510

how can I get to my download for a scanner drivers for my printer/scanner canon TS5510 when I download it and open file it wont allow me to it come up with cant open output file in winzip I have windows 10 operating system

 

Canon MP495 scanner function not recognised by Windows 10 - printer works OK?

Hi. Recently upgraded from Win 8.1 to 10 - only to find my Canon Pixma MP495 multi-function printer/scanner/copier no longer recognised. It worked fine as printer and scanner on 8 and 8.1.

Downloaded and installed the latest drivers from Canon - all seemed good, the printer worked fine...however, tonight I've tried to scan a doc - Windows says no scanner is attached? Have re-downloaded and installed the Canon driver - it's still not seeing
the scanner function.

Can't seem to find a solution to this. Thanks, Microsoft!

Anyone come across this problem? Any help appreciated.

 

Canon MP495 scanner function not recognised by Windows 10 - printer works OK?

I have Windows 10 and tried to install a new Canon Maxify 2320 printer/scanner and I could not get the scanner utility to work from my laptop. To scan PDF files, I had to use a USB thumb drive. The scanner utility was incomplelte and it "sort of" worked.
I could scan TIF or JPEG from my laptop wirelessly but not PDF files.

I searched and I could not find the missing the actual full scanner utility called the "IJ scanner utility". After hours of Googling, screwing around, installing and uninstalling the latest software I finally called Canon's Maxify help line. It took the
Canon support guy about 15 minutes to fix the problem after then took over my laptop. It is an issue with Windows 10 having recognition issues with the default printer selection combined with some Canon software tweaks. The Canon IJ scanner utility was definitely
missing prior to the Canon support rep accessing my computer. He uninstalled the printer software and installed another version that worked.

Bottom line is if you have a new Canon printer with Windows 10 and you can't activate the scanner utility, call the Canon support line and they can get it fixed. If you have an older Canon printer and are out of warranty and upgrade to Windows 10 and your
scanner won't work I'm not sure what you do other than call Canon and see what a tech support call costs. Good luck - I wasted 4 hours today running this down and it's a pain.