Windows 10: CanoScan 8800f Scanner

Connected to Windows 10. It will only scan. Cannot get it to copy negatives or slides which it used to do with an earlier version of Windows on another laptop. Any help would be appreciated.

:)

 

CanoScan 8800F - Windows 10

After installing Windows 10 (former Windows 7) my Scanner "CanoScan 8800F" works without Problem. Last day I insttalled a the newest Windows 10 update. After this update my Scanner "CanoScan 8800F" did not work anymore. On the Canon Homepage there is no
Windows 10 driver for my Scanner "CanoScan 8800F" available. I need a good solution for this problem.

 

CanoScan 8800f fails to scan slides Windows 10

Hello Leo,



Thanks for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• 
  What are the steps performed to resolve the issue?
  
• 
  Did you check if the issue persists on updating the scanner driver from the Device manager?
  

You may be facing the above issue due to the incompatibility of the scanner with the current Windows operating system. Installing the compatible and updated device drivers will result in smooth and enhanced performance of the device on the operating
system.



Cannon has not released compatible drivers for
CanoScan 8800F scanner which is operable on Windows 10 OS. You will still be able to run the scanner on Windows 10 in
Compatibility mode.



Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.



Step 1: Follow the steps below to install the touchpad driver in
compatibility mode.

• 
  Download the latest and most compatible device driver setup file from the manufacturer’s website for Windows 8.1 OS or locate the driver setup file of the previously installed OS in your PC.
  
• 
  Right-click on the driver setup file and click on
  Properties.
  
• 
  Click on the Compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation.
  
• 
  Once the driver is installed in compatibility mode,
  restart the PC for the effective changes to take place.
  
• 
  Check if the issue is resolved.
  

Step 2: You can also follow the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard and type
  Run programs made for previous versions of Windows.
  
• 
  Select the top most search result and follow from step 2 from the article
  Make older programs compatible with this version of Windows
  (Also applies to Windows 10).
  
• 
  Check if the issue is resolved.
  

Refer the link below to download the driver software for CanoScan 8800F:

https://www.usa.canon.com/internet/...pport-scanners-canoscan-series/canoscan-8800f



Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

CanoScan 8800F - Windows 10

Hi,

Thank you for posting your query on Microsoft Community.

As you are unable to find the “CanoScan 8800F” printer drivers from manufacturers website, which are compatible with Windows 10. I suggest you to install the printer drivers in compatibility mode and check.
Follow the steps provided below.

• Download the drivers from the manufacturer’s website.
• Right-click on the installer and click on "Properties".
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this information is helpful. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.