Windows 10: can't access asphalt 8. Error: code 0x803F8001

Discus and support can't access asphalt 8. Error: code 0x803F8001 in Microsoft Windows 10 Store to solve the problem; .also uninstalled without luck.... Discussion in 'Microsoft Windows 10 Store' started by Nomski Lee, Nov 30, 2018.

  1. can't access asphalt 8. Error: code 0x803F8001


    .also uninstalled without luck.

    :)
     
    Nomski Lee, Nov 30, 2018
    #1
  2. George H Win User

    Asphalt 8 error code 0x803F8001.

    I have the same problem. Mine started yesterday. This seems way to coincidental that our issue is happening at the same time (with 31 more people as of when I type) and I see no other references on the web.

    To add more to above,

    I am getting this error when opening Asphalt 8:

    "Check your account: Asphalt 8: Airbourne is currently not available in your account...0x803F8001"

    I tried to re-install but the install fails (during "acquiring license"​ step) with basically the same message:

    "Code: 0x803F8001 - Something unexpected happened. Reporting this problem will help us understand it better. You can wait a bit and try again later or restart your device. That may help".



    ​And yes...waiting a bit and restarting the device didn't help. This is now repro with the same game on a second laptop signed on under same account so its not a install issue.

    Its not clear whether this is a problem with Windows Store or Asphalt 8. Here's is thread from Asphalt 8 side.

    Gameloft Forums • WINDOWS: A8 not available (0x803F8001)

    This app did not help by the way

    https://support.microsoft.com/en-us...790db/run-the-troubleshooter-for-windows-apps
     
    George H, Nov 30, 2018
    #2
  3. Asphalt 8 error code 0x803F8001.

    I had my first issue downloading Asphalt 8 from the store. I am see a code error as 0x803F8001. Have tried all the online threads via google and have submitted to Microsoft. Anyone have any further help. Thank you
     
    MB Melbourne, Nov 30, 2018
    #3
  4. WoostaDon Win User

    can't access asphalt 8. Error: code 0x803F8001

    Asphalt 8 Airborne 0x803F8001

     
    WoostaDon, Nov 30, 2018
    #4
  5. J-Bizzle New Member
    Same issue here with Asphalt Airborne 8. All day long I have been trying to get it downloaded and installed. Continues to get hung up right after "License Request" and then I get hit with the error code.

    No fix found. You?
     
    J-Bizzle, Nov 30, 2018
    #5
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can't access asphalt 8. Error: code 0x803F8001

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