Windows 10: Can't access bitlocker access key page

Discus and support Can't access bitlocker access key page in Windows 10 Software and Apps to solve the problem; Please help, can't access bitlocker key.Previously I do ask bitlocker recovery keys, but after several attempt, code didn't sent to my email. So I... Discussion in 'Windows 10 Software and Apps' started by josiahemmanuel, Dec 19, 2021.

  1. Can't access bitlocker access key page


    Please help, can't access bitlocker key.Previously I do ask bitlocker recovery keys, but after several attempt, code didn't sent to my email. So I thought lets change the email, but turnsout after changing the new security info, can't access this page at all.Anyone have solution for this?

    :)
     
    josiahemmanuel, Dec 19, 2021
    #1
  2. Ernie San Win User

    Bitlocker

    Hello Nandana,

    To enable BitLocker on your computer, you follow the steps below:

    • Sign in to your Windows account with an administrator access.
    • Press the Windows key.
    • Type and enter BitLocker.
    • Click Turn on BitLocker.
    • If the system is asking to sing in to administrator access, please do so.
    For additional information about BitLocker, we suggest that you check the frequently ask question on this
    link. The link provided applies to Windows 8.1 to higher version.

    If you have other concerns, don't hesitate to reach us.
     
    Ernie San, Dec 19, 2021
    #2
  3. Junaid_A Win User
    Can't locate the bitlocker key

    Hi Chris,

    Thank you for writing to Microsoft community forums.

    I understand that it can be difficult when your own computer is inaccessible due to some changes that could have happened. However, let's try a few troubleshooting steps and see if we can access the drive.

    • Are you aware of any changes that happened on the computer prior to this issue?
    • Did you setup a BitLocker on your device before?

    If you’ve not setup the BitLocker and it’s still prompting for the key, you may try to locate the BitLocker key on your Microsoft account, which will help you access the drive. Refer

    Find my BitLocker recovery key
    to know how to find the BitLocker recovery key.

    If no recovery key is found, you may enable the secure boot setting from BIOS and check if you can access the drive. Follow the steps listed below to enable
    secure boot.

    • Power off the device and then power it on.
    • Look for a message on the boot screen just before or after the manufacturer logo appears. You may need to press the
      ‘F1’,’F2’, or
      ‘Delete’
      button, whatever key is indicated on the boot screen to enter BIOS Settings.
    • Within BIOS, choose the tab ‘BOOT’.
    Note:
    Depending on the BIOS manufacturer this page could be
    BOOT, ADVANCED, STARTUP etc.

    • Look for a setting called
      ‘UEFI Secure Boot’
      and toggle the Secure Boot setting to
      ‘Enabled’.

    Note:
    Each BIOS could have a different name for
    UEFI Secure Boot.
    These are the keywords to look for:
    ‘UEFI’, ‘Secure Boot’,‘Legacy Boot’.


    • Restart the machine now to see if you can access the drive.

    Note:

    Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the
    configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    If you still can’t access the drive, I suggest you to post your query in the

    TechNet forums
    . Our support professionals, equipped with knowledge on BitLocker, will help you further.

    Regards,
     
    Junaid_A, Dec 19, 2021
    #3
  4. Can't access bitlocker access key page

    Bitlocker Key no Access

    Hi appreciate your assistance, I recently updated my pc and it now requires a bitlocker key. I access my account and my phone number has changed so I update it. It then blocks access for 30 days. Is there any way we can speed this up as I need my PC. Thanks
    in advancd Regards Scott.
     
    ScottMountney, Dec 19, 2021
    #4
Thema:

Can't access bitlocker access key page

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