Windows 10: Can't access certain features of my computer

Discus and support Can't access certain features of my computer in AntiVirus, Firewalls and System Security to solve the problem; Recently I have attempted to use my laptop's computer, but it is unable to be found, stating that it possibly could be blocked by antivirus software.... Discussion in 'AntiVirus, Firewalls and System Security' started by QConaway, Jan 23, 2020.

  1. QConaway Win User

    Can't access certain features of my computer


    Recently I have attempted to use my laptop's computer, but it is unable to be found, stating that it possibly could be blocked by antivirus software. While I don't have any antivirus installed, I attempted to go to "Virus and Threat Protection" settings in my computer. I am then blocked by a notification stating "Your IT administrator has limited access to some areas of this app, and the item you tried to access is not available". I have no idea what it means by this, as this is my personal computer that I have had for less than 6 months. It seems these issues could possibly be related, but it seems I have attempted almost every suggested solution with no results or progress. Is there anything other than factory resetting my computer that could fix this?

    :)
     
    QConaway, Jan 23, 2020
    #1
  2. taward Win User

    One computer cannot access other network computers.


    So I've tried every troubleshooting step I know:
    • Double checked that Net Bios was enabled
    • Ran a bunch of network commands:
      • flushed DNS
      • registered dns
      • pinged and located the named computers successfully
    • Reset my router to factory settings

    Nothing works when I try to access via explorer. I'm still baffled by the fact that every other computer can access each other AND access this computer. It's just the outgoing connection from this machine that doesn't work.

    Any thoughts?
     
    taward, Jan 23, 2020
    #2
  3. Ariel Acu Win User
    I can't use certain features on Forza Horizon 3 due to parental control.

    Hi,

    If you're using a child account, there are certain limitations imposed on your Xbox account. This could be the reasons as to why you can't access certain features on the game. To resolve this issue, you need to manage the privacy and online safety settings
    of your child account by using the parent account associated to it. To give you an idea, only the parent account is eligible to manage the privacy and online safety settings of the child account. To get started, kindly perform the following steps:

    • Sign in the parent account on this link.
    • Select the Child account.
    • Make the changes that you need on the privacy and online safety settings.

    Let us know with the result after performing the suggested solution above.
     
    Ariel Acu, Jan 23, 2020
    #3
  4. Can't access certain features of my computer

    Can't access certain websites in Win10

    Hi Alan,

    Thank you for posting the query on Microsoft Community.

    I appreciate your efforts and time.

    • As I understand you are unable to access certain websites, what websites are you not able to access?
    • Have you logged in with a Microsoft account or a local account?
    I suggest you to try the steps below and check if it helps.

    • Network troubleshooter. Either search for it in the Search or run it by following the link below.
    http://windows.microsoft.com/en-us/windows/cant-connect-to-network#1TC=windows-8

    • Try a different network adapter/connection type if possible.
    • Check for Windows Updates.
    • Check for drivers for the network adapter.
    • Open a CMD window as Administrator:
      • dism /online /cleanup-image /restorehealth
      • sfc /scannow
      • netsh winsock reset
    Also try to restart the DNS service.

    • Press Windows Logo Key+X. Click on Run.
    • Type services.msc. Click on Ok.
    • Then find DNS client. Right-click on it to Stop it and Restart it.
    If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Jan 23, 2020
    #4
Thema:

Can't access certain features of my computer

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