Windows 10: Can't access energy options

Discus and support Can't access energy options in Windows 10 Customization to solve the problem; Got a new Surface Pro 7 yesterday. Installed it but for some reason I can't access the energy options anymore. If I go through the settings app... Discussion in 'Windows 10 Customization' started by [HTG]BlackGuard, Mar 9, 2021.

  1. Can't access energy options

    Got a new Surface Pro 7 yesterday.

    Installed it but for some reason I can't access the energy options anymore.

    If I go through the settings app thewindow just closes.

    If I do Win + X and chosse energy options I get a error. systemsettings.exe 0xc0000005 unexpected parameters


    After executing a chkdsk I do get another error.


    Something about read and memory.

    [HTG]BlackGuard, Mar 9, 2021
  2. Juzar_Ali Win User

    Energy Options


    This issue might occur due to some corruption in the power setting or may be due to any third party applications

    I suggest you to try the methods below and check if it helps.

    Method 1:Let’s run Power troubleshooter.

    The power troubleshooter can automatically detect and fix any incorrect power settings. Refer to these steps to run this troubleshooter:

    • Select settings in the drop down menu below search and type

    • Click on Troubleshooting and select the view all option on the left pane.

    • Click on Power troubleshooter and follow the prompts.

    If issue persist, I suggest you to try method 2.

    Method 2:

    I suggest you to try booting the system in Safe Mode and check if it helps.

    To start your system in Safe Mode, please refer to the Microsoft Help article below:

    Hope this helps. Please respond if you have any further related query.

    Thank you.
    Juzar_Ali, Mar 9, 2021
  3. Quick Access bar


    Thank you for posting your query in Microsoft Community.

    We would be glad to help you with the issue you are facing today. I understand the difficulty.

    Remove items from Quick access.

    I would suggest you to follow the below steps.

    • Right click on the file or folder.
    • Select the option “unpin from the quick access”

    To pin items to an item already on the quick access bar.

    Follow the below steps.

    I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

    • Open the quick access.
    • Select the Desktop option.
    • Right click on the folder & select the option “pin to quick access”

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

    Thank you.
    Mohammed AliAli, Mar 9, 2021
  4. enso Win User

    Can't access energy options

    Quick Access not searching Pictures folder

    Summary, that last suggestion didn't work.

    • I moved the pictures to another folder temporarily.

    • Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.
    That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

    Bottom line: I'm still looking for a fix.
    enso, Mar 9, 2021

Can't access energy options

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