Windows 10: Can't access files restored from wd passport

Discus and support Can't access files restored from wd passport in Windows 10 Installation and Upgrade to solve the problem; I have looked at the numerous inquiries on this subject. Most are old and the suggestions do not coincide with the menu selections. So, I will try... Discussion in 'Windows 10 Installation and Upgrade' started by problemnewpc, Jun 25, 2019.

  1. PROBLEMNEWPC
    problemnewpc Win User

    Can't access files restored from wd passport


    I have looked at the numerous inquiries on this subject. Most are old and the suggestions do not coincide with the menu selections. So, I will try this.

    • New computer HP pavillion
    • Windows 10
    • Backup files stored on wd passport
    • restored the files to the new pc
    • can't view, access,
    • message that I don't have permission
    • tried to change permission
    • did not work

    :)
     
    problemnewpc, Jun 25, 2019
    #1
  2. PIED
    Pied Win User

    Windows 10 Restore using WD Passport Ultra external drive

    I have the version 1607 of Windows 10. I have connected a WD Passport Ultra external drive to it which is recognized by the Windows Explorer. In the Control Panel I have selected the Backup and Restore (Windows 7), and have selected Create a System Image.
    The Backup software shows the WD Passport Ultra drive under the hard drive selection. I ok the backup and the software puts the system image (?) on the WD Passport Ultra. After the Create a System Image is complete, I am then able to use the Windows Explorer
    to see the files/folders that the Create a System Image co to it.

    Now while in the Backup and Restore (Windows 7) I select under Restore I select another backup to restore files from. This gives me the Restore Files (Advanced) popup. The popup shows a window that indicates if the backup location isn't listed below to
    connect the drive and select refresh. It also offers the option to Browse a network location. So I browse and find the WD Passport Ultra drive and then select the folder with the backup files in it. Unfortunately it is at this point that the software responds
    that it cannot find a backup file. So despite the fact that the Backup software put it on the WD Passport Ultra, the Restore software doesn't want to recognize it as backup software. So at this point making a System Image ends up being a waste of time since
    it can't be restored unless someone knows how to get around this.

    Thanks.
     
    Pied, Jun 25, 2019
    #2
  3. BILLORRTX
    BillOrrTX Win User
    WD Passport

    How can I open a WD My Passport to view my files
     
    BillOrrTX, Jun 25, 2019
    #3
  4. AUNTIEWILD
    AuntieWild Win User

    Can't access files restored from wd passport

    WD Passport

    How can I open a WD My Passport to view my files
     
    AuntieWild, Jun 25, 2019
    #4
Thema:

Can't access files restored from wd passport

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