Windows 10: Can't Access Homegroup

Discus and support Can't Access Homegroup in Windows 10 Network and Sharing to solve the problem; Have a new L/T, can access the Internet but can't join an existing Home group to use my printer Believe that the existing HG doesn't exist anymore.... Discussion in 'Windows 10 Network and Sharing' started by EdBignell, Sep 30, 2018.

  1. EdBignell Win User

    Can't Access Homegroup


    Have a new L/T, can access the Internet but can't join an existing Home group to use my printer

    Believe that the existing HG doesn't exist anymore. Help!

    :)
     
    EdBignell, Sep 30, 2018
    #1

  2. cannot access homegroup

    Hi Ziggy,

    Perhaps the latest update has caused changes to PC which is why you are now unable to access the HomeGroup you created. We suggest that you recreate the homegroup instead. For the steps on how to create a homegroup, refer to this article
    here.

    Get back to us if you need further assistance.
     
    Patricia Yu, Sep 30, 2018
    #2
  3. create a homegroup

    Hi Frankievan,

    This issue logging in or joining HomeGroup could have happened due to administrator settings. To resolve your issue, we would like to know more about the issue by asking the following questions below:

    • Are you the administrator of the HomeGroup network?
    • Have you taken or completed any troubleshooting steps?

    If you are the administrator, we suggest that you check the settings of your HomeGroup network. You can follow the steps provided in this

    article
    to check if there is something wrong with the settings.

    We look forward to your response to our queries.
     
    Anthony Gal, Sep 30, 2018
    #3
  4. Can't Access Homegroup

    Homegroup connectivity problem

    We appreciate your detailed response. Damaged system components is one of the possible reasons why you are experiencing issues with saving files from your laptop to your desktop using the HomeGroup. For initial troubleshooting, we suggest running the automated
    troubleshooter for HomeGroup issues.

    To run the HomeGroup troubleshooter, follow these steps:

    • Press the Windows key + X and then choose Control Panel.
    • Click on Network and Internet.
    • Select HomeGroup and then click Start the HomeGroup troubleshooter.
    • Click the Next button and then click on Skip this step.
    • Wait for the troubleshooter to finish the process.
    • Restart the computer after running the troubleshooter.
    • Check if the issue persists.

    Update us about the results.
     
    Darleen Pen, Sep 30, 2018
    #4
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Can't Access Homegroup

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