Windows 10: Can't access my xbox account and get online

Discus and support Can't access my xbox account and get online in Windows 10 Gaming to solve the problem; Someone needs to help me please ..I need my account back ..Microsoft banned or something to my account I just bought a Xbox live card and if I can't... Discussion in 'Windows 10 Gaming' started by LashingChunk6, Feb 16, 2020.

  1. Can't access my xbox account and get online


    Someone needs to help me please ..I need my account back ..Microsoft banned or something to my account I just bought a Xbox live card and if I can't play online I want my money refunded

    :)
     
    LashingChunk6, Feb 16, 2020
    #1
  2. Ariel Acu Win User

    remove game data from xbox game in windows 10

    I appreciate your reply. It seems that the game progress was saved to your Xbox account associated on your computer that's why you can't play the game from the beginning. I recommend that you remove the account on your computer by performing the following
    steps:

    1. Press the Windows icon, then select the gear icon to access Settings.
    2. Select Accounts.
    3. Under Email & app accounts, click the Microsoft account, then click Remove.

    I also suggest that you reset the Xbox app on your computer so that we could ensure that no account is linked to it. To get started, kindly follow these steps:

    1. Press the Windows key, then select the gear icon to access Settings.
    2. Go to Apps.
    3. Under Apps & features, locate the Xbox app.
    4. Click the Xbox app, then select Advanced options.
    5. Click Reset.

    Let us know if that works for you. We'd be glad to further assist you.
     
    Ariel Acu, Feb 16, 2020
    #2
  3. Stun127 Win User
    xbox gold and live

    I have a GOLD subscription and my son is listed as a family member. Yet when he is on the xbox he is not a gold customer and does;t seem to have access to xbox live. any suggestions?

    Moved from Community Participation Center
     
    Stun127, Feb 16, 2020
    #3
  4. Can't access my xbox account and get online

    Can't change my child accounts privacy settings on windows 10 for xbox live app

    Hi,

    To manage your Xbox family settings, please follow the steps from these articles:


    If the issue persists, we suggest that you contact our
    Xbox Support
    for account management.

    Regards.
     
    Melowin Mar, Feb 16, 2020
    #4
Thema:

Can't access my xbox account and get online

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