Windows 10: Can't Access NAS from Windows Explorer

Discus and support Can't Access NAS from Windows Explorer in Windows 10 Network and Sharing to solve the problem; Interesting info. But, like you say, as long as it works! @csteinhaus Anything new happened for you? Discussion in 'Windows 10 Network and Sharing' started by csteinhaus, Aug 25, 2016.

  1. linw Win User

    Can't Access NAS from Windows Explorer


    Interesting info. But, like you say, as long as it works!
    @csteinhaus Anything new happened for you?
     
  2. Kbird Win User
    Kbird, Aug 30, 2016
    #17
  3. Hello, Sorry I've been away, I've had some other problems to solve.

    My Windows 10 version is 1511 (OS Build 10586.545)

    The only machine that is able to access the 2 NAS shares is the Windows Server 2012R2 Active Directory server.

    Disabling and re-enabling SMB1 and SMB2 did not allow me to access the servers.

    I noticed that the name of the devices on the devices are in all caps, but when they join the domain, the name is in lower case on the AD server. I am not able to change the name of the NAS in AD. I have tried leaving the domain, deleting the entry form AD and rejoining the domain but the name remains in lower case.

    When I display the discovery method in Windows Explorer on Win10, only 1 NAS is discvered with NetBIOS, but when I double click on it I get the 0x80070035 errror.

    Any other thoughts as to why the AD can access the NAS shares but none of the other PCs or Servers can?
     
    csteinhaus, Sep 13, 2016
    #18
  4. Kbird Win User

    Can't Access NAS from Windows Explorer

    Kbird, Sep 13, 2016
    #19
  5. Hello, I installed the latest batch of windows updates last night on my AD server and now it is unable to access the NAS. I have reached out to the vendors of the NAS drives to see if there is a update to the SMB they are using to match changes Microsoft has made to the SMB. It looks like both of these NAS vendors are using SMB version 1.
     
    csteinhaus, Sep 15, 2016
    #20
  6. David P Win User
    Hi @all,

    I got the same problem out of a sudden. Can't access (some) network shares like "\\Server\Folder".

    Windows 10 Explorer gives me the errors 0x80070035 and/or 0x80004005, another file manager says it's "Error 53".

    I was wondering whether this possibly can be fixed by installing Build 14963?

    Regards
    David.P
     
    David P, Oct 1, 2016
    #21
  7. jimbo45 Win User
    Hi there

    Try this first

    1) On Windows Machine - disable / uncheck box allowing Homegroup to handle connections and check use password and username (it's in the network settings). Re-boot the windows machine to make the change effective.

    2) Ensure on your NAS a service like samba is started (usually 2 daemons -smb and nmb - or might be called smbd / nmbd depending on the OS your NAS is running). Anyway ensure the file sharing / networking sharing service is started and working properly.

    3) on your Windows machine from the windows button type run - and in the popup type \\nasservername

    If that doesn't work try \\ipaddress. You can get Ipaddress on te NAS if it's running any variant of Linux by typing in on its console ifconfig. Failing that try getting the address from your router --most routers will have a LAN map showing connected devices.

    For example here's mine


    Can't Access NAS from Windows Explorer [​IMG]


    Click on any of the attached devices and by selecting INFO I get the IP address.



    Can't Access NAS from Windows Explorer [​IMG]


    Cheers

    jimbo
     
    jimbo45, Oct 1, 2016
    #22
  8. David P Win User

    Can't Access NAS from Windows Explorer

    Thanks -- but in my case I don't really have access to the server (which runs on Windows Server 2008 R2).

    So I'm limited to local (client) measures for the time being.

    If I boot XP or Win7 on the same client PC, the network shares can also be accessed without any problems.
     
    David P, Oct 1, 2016
    #23
  9. David P Win User
    David P, Oct 3, 2016
    #24
  10. Kbird Win User
    Netbios and SMB are not the same thing..... disabling SMB probably allowed Netbios to report to the Master Browser properly all the shares available. SMB sits on top of Netbios put simply....

    The SMB "FIX" is also in Post no#15 of mine in this thread..... just note there are different Client Instructions and Server Instructions

    KB

    some info here if you want a bit more easy to understand info
    What is SMB, NetBIOS etc.?

    or Here's a visualization from Richard Sharpe, from samba.org.


    Can't Access NAS from Windows Explorer [​IMG]
     
    Kbird, Oct 3, 2016
    #25
  11. David P Win User
    OK thank you for the clarification. Edited my post in order not to lead to misunderstandings (i.e. NetBIOS should remain enabled in the adapter settings).
     
    David P, Apr 5, 2018
    #26
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Can't Access NAS from Windows Explorer

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