Windows 10: Can't access network drives

Hello,


I have a very peculiar issue that in my 28 years of experience using Windows, never seen it before.


I have two systems:

• Windows 10 Business on Surface Book 2
• Windows 10 Business on VM

In both systems I am logged in with the same AzureAD account. Both systems are on the same network. Same settings.


I am having a Synology DSM that I want to access using File Explorer. When I try to access the DSM from any system in the house windows or otherwise, works fine. When I try from my Surface Book 2, it's trying to get the credentials from Windows Hello but it fails of course. So I tried to add the credentials manually in the credential manager, but that had as a result to get the error code: 0x800704b3 network path was either typed incorrectly, does not exist, or the network provider is not currently available


Does anyone know how to deal with that?


Thanks.

:)

 

Unable to access Network drive

Hi,

Thank you for writing to Microsoft Community Forums.

• Since when are you facing this issue?
  
• What is the version of Windows 10 installed on the computer?
  
• What is the exact error message you’re getting while trying to access the network drive?
  
• Are you able to access the drive using its IP address?
  

I suggest to follow the steps posted by Pauli O and see if it works.

How to get network sharing work with Windows 10

Please get back to us with the information requested above, so that we can suggest the appropriate troubleshooting steps.

If the issue persists, it would be more helpful for us to identify the root cause of the issue, if you can post the screenshot of the error message/code you are getting.

How to include a screenshot in your post

We look forward for your reply.

Peer Samie

Microsoft Community-Moderator

 

Cannot access shared network drive


Personally, I wouldnt use Everyone. If anyone hacks into you, they have full access to everything and can demolish everything on your raid. I would rather set up accounts and access separately for each person. That way, I know who did all that damage. In the end with a little extra work, I feel more secure by using Authenticated Users.


If this helps.
step 1 create non-microsoft account and without email and address without admin rights
step 2 share a drive or folder to specific user account (if Everyone is listed, remove it)
step 3 set security > add Authenticated Users (if more than 1 account) or add specific users
step 3a remove Everyone from list
step 3b uncheck full control and write for all items listed except SYSTEM and Admin account.
step 4 right click Start > Computer Management > System Tools > Shared Folders > Shares ... to verify settings and change anything else. You can also see the number of connections to each share here.

 

KB3185614 Not allowing Network Shared Drive Access

Hi Nivay,

To address your concern, we would like you to check the following:

• After updating, check your Network profile under Network and Sharing Center, make sure that it is set to Private and not Public.
  
• If you are using a third party antivirus software, make sure that the
  Network drive is set to Trusted.
• Ping the network drive and check if you're getting a reply.
• Access the network drive through it's IP address via run field and not through the existing shortcut, then check if it is accessible.
• If the network drive is accessible via IP address, we would suggest you to re-map the network drive and delete the previous one that has the red X mark.

Thank you.