Windows 10: Can't access old Account

Discus and support Can't access old Account in Windows 10 Gaming to solve the problem; Ok so I had an old laptop that I tried to get on. I updated the laptop, now it's not letting me login because my old login email no longer exist. I had... Discussion in 'Windows 10 Gaming' started by T-nay, Jun 4, 2024.

  1. T-nay Win User

    Can't access old Account


    Ok so I had an old laptop that I tried to get on. I updated the laptop, now it's not letting me login because my old login email no longer exist. I had yahoo, but I deleted that email years ago. I can no longer even get that email back from yahoo. When I tried recover the account from Microsoft it says that the account does not exist I think it deleted because the yahoo account was deleted, but I never deleted the Microsoft account myself. Before I updated it never asked me to re-sign in. Now my laptop won't let me sign in if it's not the yahoo.com email. I wouldn't care, but because I hav

    :)
     
    T-nay, Jun 4, 2024
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Jun 4, 2024
    #2
  3. Unable to remove old administrator account.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I understand that you want to delete one of the old administrator accounts from your computer. If you want to save the data from the old Administrator account, I would suggest you to copy the data from the old user account from
    C: Users\<Old User Account> and move it to your backup drive or folder in a different location, before deleting the account.

    I would also like to know what exactly happens when you try to remove the old Administrator account from your PC.

    To delete an Administrator account from your PC, you will have to login to another user account with
    Administrator access as User Accounts cannot be deleted through a Standard account.

    Once you have logged into your new Administrator account, you can follow the steps mentioned below to remove the old Administrator account from your PC. To do this, by

    1. Login to the new Admin User Account that you want to keep.
    2. Tap on 'Windows + I' on the keyboard.
    3. Click on 'Accounts'.
    4. Now click on 'Family & other users'.
    5. Select the old Administrator account from the list.
    6. Click on 'Remove'.

    Let us know if you face any issues, and we will certainly assist you further.

    Hope it helps.

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Jun 4, 2024
    #3
  4. angus Win User

    Can't access old Account

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Jun 4, 2024
    #4
Thema:

Can't access old Account

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