Windows 10: Can't access other users at logon screen - Only an old user

Discus and support Can't access other users at logon screen - Only an old user in User Accounts and Family Safety to solve the problem; Hi As the title suggests, I cannot see a way of logging-on to Windows. At present, an old user (no longer contactable) comes up by default, but I don't... Discussion in 'User Accounts and Family Safety' started by percyp, Apr 7, 2021.

  1. percyp Win User

    Can't access other users at logon screen - Only an old user


    Hi
    As the title suggests, I cannot see a way of logging-on to Windows. At present, an old user (no longer contactable) comes up by default, but I don't know his password. There is no option for other users - I've tried CTRL-ALT-DEL, Alt-F4, Win-L and other combinations suggested on the web, but none of these have any effect at all - nothing happens.
    Restarting/shutting down doesn't help.
    I have run the troubleshooting from Shift-Restart and added users to the Admin group via the command line, but they still don't show up for logging-on.
    Any help much appreciated.

    Windows10 on an Asus T100HA


    Thanks

    :)
     
    percyp, Apr 7, 2021
    #1
  2. Try3 Win User

    Can't access other users at logon screen - Only an old user

    percyp,

    As you'll see from post #6 above, I failed to understand your situation properly and have asked Brink to help.
    - I failed to appreciate that you were unable to log in at all.

    How did this problem start?
    - Was there some system change that created the problem?
    - Or are you trying to re-start using an old computer that's been in the potting shed for a year?
    - Are you certain that other user accounts exist and that at least one of them is an Admin user account? If so you ought to have been able to log in using one of them in the WRE [the Shift-Restart mode].

    Denis
     
    Try3, Apr 7, 2021
    #2
  3. percyp Win User
    Can't access other users at logon screen - Only an old user

    Hi
    As the title suggests, I cannot see a way of logging-on to Windows. At present, an old user (no longer contactable) comes up by default, but I don't know his password. There is no option for other users - I've tried CTRL-ALT-DEL, Alt-F4, Win-L and other combinations suggested on the web, but none of these have any effect at all - nothing happens.
    Restarting/shutting down doesn't help.
    I have run the troubleshooting from Shift-Restart and added users to the Admin group via the command line, but they still don't show up for logging-on.
    Any help much appreciated.

    Windows10 on an Asus T100HA


    Thanks
     
    percyp, Apr 7, 2021
    #3
  4. Can't access other users at logon screen - Only an old user

    user accounts missing from logon screen

    I have several user accounts on my laptop but after updating recently only about half of them now appear on my logon screen.The accounts still show in the users folder and are in the NETUSER list but they don't show in NETPLWIZ box.I have seen articles
    that suggest this can be fixed in win 10 pro but I'm on win10home.I believe its a well known issue ,,How do i fix it? ta
     
    jizzlobber, Apr 7, 2021
    #4
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Can't access other users at logon screen - Only an old user

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