Windows 10: Can't Access Streaming Sites Netflix, Amazon Prime, Disney+

Discus and support Can't Access Streaming Sites Netflix, Amazon Prime, Disney+ in Windows 10 Network and Sharing to solve the problem; I've got a bit of weird problem that only started happening recently. When connected to my modem via ethernet, I cannot access the Netflix website... Discussion in 'Windows 10 Network and Sharing' started by MarcusJKX, Apr 22, 2021.

  1. MarcusJKX Win User

    Can't Access Streaming Sites Netflix, Amazon Prime, Disney+


    I've got a bit of weird problem that only started happening recently. When connected to my modem via ethernet, I cannot access the Netflix website through my browser Edge, nor Amazon Prime or Disney+. The Prime Video and Netflix apps fro, the Windows Store also do not work. This is only a problem on my computer, I can use these services on my other devices connected to the same network without any issues.


    I tried unplugging the ethernet cable and connecting to my phone's hotspot and I was immediately able to access these services again.


    When I tried to troubleshoot the issue, I got this:


    Issues found

    The remote device or resource won't accept the connection


    The device or resource www.netflix.com is not set up to accept connections on port "The World Wide Web service HTTP".


    Every other website works, including YouTube and I can do everything else, only these streaming websites appear to be affected. And it's not just these three. I've also tried sites that I have no membership with like Stan and the same thing happens. Binge appears to be working though. Does anyone have any suggestions?

    :)
     
    MarcusJKX, Apr 22, 2021
    #1
  2. CarlaErb Win User

    Streaming Netflix or Amazon Prime showing only a green screen

    I followed the steps but got to message that my device (a new Acer laptop) was up to date. Was no choice offered to update drivers. Not sure what to try next. It seems to have something to do with this being a new laptop.

    Have also tried uninstalling/reinstalling both Netflix and Amazon Prime apps.
     
    CarlaErb, Apr 22, 2021
    #2
  3. Netflix & Amazon Prime freeze during playback on Chrome & Edge even reboot not necessary fix Windows 10

    We have been streaming Netflix and Amazon Prime in Chrome with no problems for many months on a Dell XPS tower running Windows 10.

    Recently, while we are watching Netflix it will simply freeze.

    NOT INTERNET

    Internet access is still available (we can close the Chrome browser AND RELOAD Netflix and click on the show and it will freeze just before starting to stream)

    NOT BROWSER

    We can switch to Edge and load Netflix and same problem of loading up the Netflix site but freezing on screen when we click on a show (so not a browser issue)

    NOT NETFLIX OR PRIME OR ISP OR ROUTER/MODEM

    The problem also happens with Amazon Prime (so not a Netflix issue)

    We can also imediately stream Netflix or Prime using another device (ipad or iphone) so it’s not our ISP, Netflix or Prime, or router/modem

    REBOOT DOESN’T ALWAYS FIX

    We can reboot the machine and it may or may not help.

    What are other candidates for a common point of failure?

    Microsoft phone support did not listen to us and blamed the WIFI and Netflix. Those people really have very little technical knowledge or skills and yet will insist on the phone that they are experts. Terribly frustrating to speak with them.
     
    DavidWPrice, Apr 22, 2021
    #3
  4. miss ange Win User

    Can't Access Streaming Sites Netflix, Amazon Prime, Disney+

    netflix

    I upgraded to windows 10 and can no longer stream Netflix or amazon prime. Any suggestions?
     
    miss ange, Apr 22, 2021
    #4
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Can't Access Streaming Sites Netflix, Amazon Prime, Disney+

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