Windows 10: Can't activate Windows 10 after motherboard change

Discus and support Can't activate Windows 10 after motherboard change in Windows 10 Updates and Activation to solve the problem; I built out a new computer, but used the SSD with Windows 10 on it from my previous machine. It says that I can't activate because I don't have a valid... Discussion in 'Windows 10 Updates and Activation' started by ElfCrisis, Dec 23, 2018.

  1. ElfCrisis Win User

    Can't activate Windows 10 after motherboard change


    I built out a new computer, but used the SSD with Windows 10 on it from my previous machine. It says that I can't activate because I don't have a valid license, but I can run the troubleshooter and it asks me what device I want to activate Windows on. The machine I'm using isn't listed, but when I log into my Microsoft account and look at the linked devices, my computer is there.


    I had thought that my digital license was properly linked to my Microsoft account before, but it looks like that's not the case.


    Anyone know how I can get the activation process to use the correct device from my account?

    :)
     
    ElfCrisis, Dec 23, 2018
    #1

  2. Activate Windows 10 after motherboard change

    Hi,

    Thanks for the reply.

    I built the PC myself and it is\was a retail Windows 8 Pro license upgraded to 10.

    The guide listed that I should be able to transfer the license, and following the steps given when selecting "I recently changed hardware" in the activation process it does not list my previous device to select from.

    My Microsoft account is logged in on both my old and new motherboard, and my old motherboard is unable to boot at all to deactivate or retrieve any keys.

    If my license is indeed available for transfer, how can I proceed from here?

    Thanks.
     
    Libertherme, Dec 23, 2018
    #2
  3. Juzar_Ali Win User
    Windows 10 License (after motherboard change)

    Hi Harsh,

    Please be informed that your copy of Windows 10 should get activated automatically after changing the motherboard (once you enter the linked Microsoft Account details). But if you face any issues,
    I suggest you to go through Phone activation to activate your Windows 10 copy.



    To run Phone activation please follow the steps below:


    • Press Windows + R key.

    • Type slui 4 and hit enter.

    • Select the Country or
      Region.

    • Follow the on screen instructions.

    Hope this helps. Please respond if you have any further related query.



    Thank you.
     
    Juzar_Ali, Dec 23, 2018
    #3
  4. Can't activate Windows 10 after motherboard change

    Windows 10 and upgrading motherboard

    Hi,



    Thank you for bringing up your query on Microsoft Community.



    The only hardware changes that can negatively impact activation status once you upgrade to free version are the changes to the:

    • CPU
    • TPM
    • Motherboard replacement
    The following changes are examples of hardware changes that will NOT impact the activation status:

    • HDD/SSD
    • Video card
    • Adding extra memory
    Let us follow the steps suggested by Andre Da Costa (replied
    on July 26, 2015) in the following thread:



    Will Upgrading Motherboard After Upgrading To Windows 10 Make Me Lose My Windows License?

    http://answers.microsoft.com/en-us/...ading-to/a26e93c4-6886-4b44-99cf-7bf49ccba6ee



    Kindly let us know if you need any further assistance with Windows, we are glad to assist you.
     
    Abdul_Malik, Dec 23, 2018
    #4
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Can't activate Windows 10 after motherboard change

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