Windows 10: Can't add Hotmail account to Mail app

Whenever I try to add a Hotmail account to the Mail app (which I literally just downloaded and installed from the Store), I get this error after I select the account on the screen prior:

https://i.imgur.com/rWRvHVl.png

What to do? The mail account exists and I can access it through https://www.hotmail.com without issue. Using Win 10 Pro (v1909).

submitted by /u/bguffield
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:)

 

My hotmail account could not be added to the mail and calendar app

Hi Jayson,

Thank you for posting your query on Microsoft Community.

We apologize for not being able to address your concern in a timely manner.

I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Let's try to follow these methods below, to resolve the issue:

Method 1:

Try to run the troubleshooter for Windows apps and refer to the link below:

Run the troubleshooter for Windows apps:
http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps


Method 2:

If the issue still persists, let's try to follow these steps below, to fix your issue:

Add and remove the Hotmail account on Mail App:

I suggest you to remove Hotmail account and add this account again in Mail app.

Try these steps below to delete the Hotmail account on Mail app.

• Type Mail App in the search bar on the desktop and click on Add account in the Mail app Window.
• Check for Hotmail account on Choose an account Window, then Tap or click the Hotmail account you want to remove.
• At the bottom, tap or click Remove account or Remove all accounts, thus remove the Hotmail account.

Try these steps below to reconfigure Hotmail account on Mail app.

• Type Mail App in the search bar on the desktop and click on Add account in the Mail app Window.
• Check for Hotmail account on Choose an account Window. If it is not available, go to Other account.
• Add you Hotmail account Email address and Password in the Other account Window and check, if it works.

Method 3:

If the issue still persists in the Microsoft user account, let's try to run Microsoft account troubleshooter and check, if it works.

The Microsoft Account Troubleshooter scans a Windows 10 system for issues and repairs problems that are found in relation to your Microsoft Account.

The following issues are checked by the Microsoft Account Troubleshooter program:



•Corrupt Microsoft Account settings

•Can’t connect to the sync service

•Problems with Microsoft account Policy

•Microsoft Account required

•Connection issues due to proxy or certificate issues

•Check for roaming GPO enabled status

•Problem with system registration

•Signed in with a guest account, or Roaming User Profiles enabled

•You are not connected to the Internet

•Proxy Settings

•You have reached your daily sync quote

•Sync your settings is turned off

•Check system not activated.



Refer to the following link to run the troubleshooter:



Microsoft Account Troubleshooter:

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Please feel free to contact us, if you face any issues with Windows.

Thank you.

 

Hotmail accounts posted online

Well, there you have it: it WAS a phishing attack.
http://www.neowin.net/news/main/09/10/06/hotmail-phishing-attack-confirmed-20000-accounts-in-total

As if someone would just hack Microsoft's servers, pah!

Eat that MS bashers! *Stick Out Tongue

 

Adding another Hotmail/Outlook account to my Mail App?

Just add them. You can have any number of Outlook Mail Accounts in the Windows 10 Mail App.
Both of my Outlook Email Accounts are setup in the Windows 10 Mail App.

You use the top selection for Outlook, nothing to do with PC user accounts as such. I actually use a Local Account for the PC.

Historically, they were pre 2012 Hotmail Accounts which were transferred and the old Hotmail address appears as a folder(linked account) in the Outlook Accounts. Thus old stray Hotmails are still received.
Back in 2012 MS asked people to change to Outlook Mail as MS were going to close down Hotmail, however they never seemed to actually do that.