Windows 10: Can't add in fingerprint or pin

When I try to change or add the pin or fingerprint, it states "something went wrong,. Try again later" can someone tell me how to resolve this?

:)

 

PIN and FingerPrint not working

Hi,

We understand that you're having challenges with your finger print login option. You may be facing it due to various reasons. To start troubleshooting, we suggest that you uninstall and reinstall the
finger print driverand check if the issue reoccur. Follow the steps below:

• Delete the fingerprints you've already registered.
• Press Windows Key + R Key.
• Then type “devmgmt.msc” and press Enter.
• Uninstall the current driver the current diver under "Biometric devices".
• You maybe have to click the "discover new hardware" symbol in the device manager.

Let us know how it works.

 

PIN and FingerPrint not working

Hi,

I am having problem while signin-in my pin and my fingerprint is not working in my dell Vostro if I try to setup I cant setup them so please suggest me some measures

thank you

 

Windows Hello fingerprint and PIN setup crashes

Hi,

It's odd for your fingerprint not to work after your computer wakes up from sleep mode. The power management settings could have something to do with it. Let's isolate your concern by modifying the power management through Device Manager. Simply follow the
steps below:

• Right-click on the Windows icon on your computer, then select
  Device Manager.
• locate your fingerprint reader, it should be in Biometric Devices section.
• Right click the fingerprint reader, then choose Properties.
• Navigate to Power Management tab, then uncheck Allow the computer to turn off this device to save power.
• Click OK.

We also suggest disabling and enabling the Credential Manager service. Here are the steps on how to do so:

• Press the Windows key + R on your keyboard, then type in services.msc.
• Look for Credential Manager service, then double click on it.
• Under General tab, Select Stop.
• Once you've stopped the service, click on Start to restart the service.
• Click Apply and OK to save the changes.

If you think this was useful, feel free to "mark it as an answer" to help those who are facing the same problem.