Windows 10: Can't "APPLY" changes on printing preferences

hello,

I would like to seek on how to fix a problem in my EPSON L310 printer.
If I choose "color" I cant apply it to effect change.



:)

 

Change Preferences in Print

How do I change Print Preferences? Sending a document to print, there is no option to choose
color print. I need to be able to choose if I want just black or color.

The printer is not the problem because:

• The HP Printer will print color if I'm sending from a website or a screen shot.
• When choosing to copy from the printer's screen, I can choose color.

 

Can't change printer preferences in Windows 10

Hi Chris,

Thank you for posting your query in Microsoft community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  What exactly happens when you try to go into printer driver settings from Control Panel?
  

I suggest you to try the steps given below and check if it helps:

Step 1:

• 
  Type change default printer and hit
  enter.
  
• 
  Check whether you are able to change the preferences and properties from here.
  

Step 2:

• 
  Type printers and scanners and hit
  enter.
  
• 
  Check whether you are able to change the preferences and properties from here.
  

Hope this information helps. Do contact us for further queries. We will be happy to assist you.

Regards,

Jenith

 

printing preferences

Printing preferences are set. when printing either photos or attachments from outlook these preferences are ignored.

how do I make it so that these settings apply to photos and email attachments as well.

***Post moved by the moderator to the appropriate forum category.***