Windows 10: cant burn a cd this morning and I received an error code 0xc0aa0301 I have made no changes...

Hi, I have made no changes to my and I can't burn a CD this morning however I burned one last week. I receive and error code 0xc0aa0301. the computer is a HP Pavilion. No blueray or anything like that.

:)

 

Error 0xc0aa0301 when trying to burn disc

Hello Ruby,

Error code 0xc0aa0301 may continue to appear due to software incompatibility. Having said that, we advise following the tips, suggestions, and procedures for rectifying this type of error which can be found on this article:
iTunes for Windows: If you have trouble burning a disc. For more troubleshooting options, see this
link.

Do not hesitate to post back if you need further assistance.

 

Error 0x0AA0301 when trying to burn CD

Thanks for the quick reply

1. What is the complete error message that you get when burning the CD?

"The attempt to burn disc failed. An unknown error occurred" (0xC0AA0301)

2. What were the problems found by Hardware Troubleshooter?

It didn't list them. It only stated the problems had been repaired. There was no "detail" box to see what was repaired.

3. What is the make and model of your computer?

HP Envy 750-624

I checked for new firmware and driver updates on the HP support page. There was a new chipset driver and a bios update. Both of which I installed and which didn't solve the problem. My DVD/CD drivers were current and they show to be working properly.

I did a clean boot and the problem still remains.

I did burn a CD on a different computer to confirm that my blank CD-R's were not the problem and they burned fine on my older PC, in both iTunes and Windows Media Player.

Thanks again for your assistance

steven

 

CD drive

Try this.