Windows 10: Can't buy and originally could not use XBOX Ultimate Game Pass

Discus and support Can't buy and originally could not use XBOX Ultimate Game Pass in Windows 10 Updates and Activation to solve the problem; I purchased Xbox Ultimate Game Pass and you could see it was on my account active but I could not access it. One of the many useless Microsoft tech... Discussion in 'Windows 10 Updates and Activation' started by CrayStationHore, Dec 14, 2020.

  1. Can't buy and originally could not use XBOX Ultimate Game Pass


    I purchased Xbox Ultimate Game Pass and you could see it was on my account active but I could not access it. One of the many useless Microsoft tech support people must have cancelled it somewhere along the way, as I got a refund but my account was and still is stuck saying. "We encountered an error and your subscriptions failed to load." Trying to purchase it again results in various error messages, I've screenshotted a couple below.

    Nobody at Microsoft seems to have a clue. I've tried, logging out of the Xbox PC app and Microsoft store, installing updates to Windows, updating drivers, on two different PCs and even one Xbox Series X. I can't remember what else tech support asked me to do, I'm pretty sure I sacrificed a mouse to appease Bill Gates somewhere along the line. Am I not allowed to use Game Pass? Is this an executive order from Phil Spencer?



    Can't buy and originally could not use XBOX Ultimate Game Pass a9ec985f-3b10-48a6-955a-42790f7b2109?upload=true.jpg

    Can't buy and originally could not use XBOX Ultimate Game Pass edb706d1-cdd6-42ff-968b-5364b563c867?upload=true.jpg

    :)
     
    CrayStationHore, Dec 14, 2020
    #1

  2. I can't buy the xbox game pass ultimate on pc

    I can't buy the xbox game pass ultimate on pc, it keeps loading when i click join.
     
    RazvanSavescu, Dec 14, 2020
    #2
  3. Brink Win User
    Xbox Game Pass Ultimate now available

    Xbox Game Pass Ultimate is now generally available.

    Xbox Game Pass Ultimate includes Xbox Live Gold and over 100 high-quality games for one low monthly price. Play together with friends and discover your next favorite game. The purchase of Xbox Game Pass Ultimate automatically upgrades your Xbox Live Gold and Xbox Game Pass memberships.

    Xbox Game Pass Ultimate

    Tweet



    — Twitter API (@user) View on Twiiter
     
    Brink, Dec 14, 2020
    #3
  4. JayTan08 Win User

    Can't buy and originally could not use XBOX Ultimate Game Pass

    Xbox pass game ultimate

    Hi Kariloo, my name is Jay. I'm an independent advisor. I'd be happy to help with your inquiry.

    Here's see the Description when buying Xbox Game Pass Ultimate:

    Description

    Get all the benefits of Xbox Live Gold, plus over 100 high-quality console and PC games for one low monthly price. With games added all the time, there’s always something new to play. With a huge variety of games from every genre, there’s something for everyone.
    Enjoy exclusive member deals and discounts. Play together with friends on the most advanced multiplayer network and discover your next favorite game.

    Use your active Xbox Game Pass Ultimate plan membership to play games on Xbox One and Windows 10 PC. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, Xbox Game Pass for PC (Xbox Game Pass for PC not available in South Korea), and Xbox Live Gold.

    Note: Purchase Xbox Game Pass Ultimate automatically upgrades your existing Xbox Live Gold or Xbox Game Pass membership(s) to Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions
    are also subject to a conversion ratio. Conversion ratio subject to change. All conversions to Ultimate are final: Once converted, you cannot re-convert your Ultimate membership back to a previous membership. Maximum 36 months of redeemed Ultimate per account
    at a time, including any converted time from Xbox Live Gold and/or Xbox Game Pass (for PC or console).

    Game titles and number vary over time and by country. Membership continues to be charged at the then-current price (subject to change; plus applicable taxes) unless cancelled. Cancel any time to stop your next scheduled charge; see account.microsoft.com/services.
    Notice before purchase of add-ons, DLC, consumables, virtual currency, or subscriptions (sold separately): If your membership terminates or a game is removed from the catalog, you must reactivate your membership or buy the game separately to continue using
    these items. ISP fees may apply. Age restrictions apply. Xbox Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not
    available with select titles. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa).

    Sign in for your available offers. Promotional offers may not be valid for all members and are only available for a limited time. Offers not valid in Quebec and Russia; other geographic restrictions may apply. After promotional period, subscription continues
    to be charged at the then-current regular price (subject to change), unless cancelled. Plus applicable taxes.

    Reference:
    https://www.microsoft.com/en-us/p/xbox-game-pas...


    I hope this helps, please feel free to ask questions and keep me on track. I will keep working on this issue until it's resolved, thank you.

    Regards,

    Jay
     
    JayTan08, Dec 14, 2020
    #4
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Can't buy and originally could not use XBOX Ultimate Game Pass

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